Reviews (7,070)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

September 7, 2021

Mark was so helpful with the support chat box! He walked me through the process of fixing our upload issues and kept me up to date on the situation!

Rivet Utility
United States
5 months using the app
May 29, 2023

The app is excellent, attractive, and user-friendly. S/O the support team, particularly Joian Z, who helped me integrate it.

BRIKK
Slovakia
5 months using the app
February 14, 2022

customer support is very helpful. They are available 24/7. The review app design looks neat, Thanks for the help

Bunka Japan
United States
5 months using the app
October 30, 2020

Excellent customer service! App is easy to use and is working perfectly on my site. Glad I added it.

Havoc Calls
United States
5 months using the app
Yotpo replied November 1, 2020

Thank you for leaving a review. We're happy to hear you're up and running smoothly.

Edited September 14, 2021

Thank you Jo Lorenz for helping me out to rearrange my review, very professional and quick response to a query, I will definitely recommend him to everyone 100%

MICH & JANE
Canada
5 months using the app
October 24, 2023

Very impressed with this App, syncs really well with our website and attracts plenty of 5 star reviews. Technical support from John G is super quick!! We highly recommend Yopto :)

MÜHLE UK
United Kingdom
5 months using the app
Yotpo replied November 28, 2023

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

March 2, 2016

Easy integration .. using free version and Very Happy with it!

Perfectly Natural Soap
United States
5 months using the app
August 24, 2023

"John B" was Super Helpful. used Customer Service at least 3 times today and each and every time, I was able to get assistance it would be so helpful. thank you again.

Trulyvisible.co
United States
5 months using the app
November 9, 2022

Little complicated but they have good support and will get the job done. A lot of integration with google and customer interaction that I wasn't expecting either.

Degreve
United States
5 months using the app
January 14, 2020

YOTPO Support is excellent. We had some implementation issues and their support team quickly responded, resolved our issues with speed, and we were back up and running in no time. The app is great and works exactly as expected - highly recommended.

Chooka
United States
5 months using the app
Yotpo replied January 15, 2020

Thank you for your review. We're so happy to hear you're enjoying Yotpo and our team was able to help get everything up & running smoothly!