Yotpo ‑ Product Reviews App

Best Customr suppot, James Yotpo perfect Job, I m very satisfied with this app, I have reviews and my customers are happy

Had a chat with Allen M. regarding duplicate stores and an upgrade issue do to this. Very helpful support, Allen got it all straightened out in a few minutes.

Yotpo is highly recommended in my books, thanks a lot!

Spoke to John G on June 5th, 6th and 8th and he was very professional and eager to help and provide a solution. Must say he was fantastic!!! Thank you John G!!

Works well with a ton of value. With Yotpo we've been able to collect product reviews and add beautiful Instagram shop strips to our ancillary pages. The customer service team is responsive and helpful, too!

FIVE OFFICIAL STARS + another TEN MORE!!! This is no "app"! It is an integral, essential, part of every store's marketing and customer service experience.

Does it increase sales? Yep!
Does it give insights into your products, your store and your service? Yep!!
Does it teach you about your customers? Yep!!!
Does it help your SEO? Yep!!!!
Do people really care about reviews? (duh!)
Is it a good ROI? Oh my G... YESSSSSSSSSSS already!!!!!
This app does it all. No bugs. Nothing left half-done. It's the real deal!

But what about Yotpo Customer Service? Is Yotpo there for the store owner when you need them? I cannot imagine receiving a more responsive, professional service experience. I never had any serious issues (not one) but they always go out of their way to engage with me and politely "check in" (a fancy way of saying they continually “teach me”) how to use the app to the fullest. They provided me with a primary account rep., but I have also been on the phone with other team members who have helped me learn the tool….all are equally knowledgeable.

Their approach is to teach (not just support), and that are so smart to do this. Why would I ever want to churn or replace them? I am fully trained, totally engaged, AND I am seeing results from the awesome reviews my customers are providing me on my website and on social media too! As a marketer myself, it's a lesson that I must learn and apply; the "Yotpo Approach". They encourage and train their store owners (their clients, like me) on how to use the app instead of constantly email me with blogs or newsletters from a fancy marketing automation drip. I like blogs...really; I do (1% chance that I will find time to read them). But I value amazing service and engagement so much more! Yotpo is the gold standard in customer service.

Do my ALLCAPS make it seem like I'm shouting? That's because I am shouting! I am trying to shout the highest praise I can conjure for this group. They go above and beyond with their app, their support, and they grow my business like nobody's business (sorry for the cheesy marketing tag...I'll stop now).

Jonathan Clemmer
Blue Lizard Australian Sunscreen
http://bluelizard.net

James Edmar C was a great help. He fixed my problem fast Thank you for your help. NOW I CAN SEE MY REVIEWS

Great service and the customer support team are outstanding, helped me get set up and rectified issues of my own doing, its working great and would recommend to anyone. Also spoke with Gimbert on the Webchat who made the whole process incredibly easy.

I was amazed at how quickly the reviews started coming in once I had installed Yotpo! I had never received reviews until now - I'm so happy to see how excited my customers are over my products. Awesome app.

YOTPO is such a great review app that adds a lot of trust and transparency to our products. Installation and UI/UE is great, and customer service is phenomenal. We are NOT tech-savvy at all, so weʻve been working closely with Pauline from the Support Team and she has been phenomenal in helping to customize our widget colors and fonts to be brand-appropriate. Pauline was very responsive and was patient and kind enough to go through multiple rounds of revision with us until we got everything looking just right. Thank you so very much for creating a beautiful service, and for your outstanding customer service!

I was experiencing issues with installing the review star ratings to the homepage of my website. Daniel P. was able to figure out the problem and he added the feature with no issue. He continued to follow-up with me until the job was completed. John B. was also helpful when I asked for the review star ratings to be added to my current theme and NOT the copy. I love Yotpo support. They have been SUPER helpful for all my support needs. KEEP UP THE GOOD WORK!

Great customer service, specially to Ed, He help me resolve the issues I have. He do a great job and fast!!!