Reviews (7,183)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.

October 2, 2021

Amazing service from Ed! Reached out for help with issues on the website and Ed was able to resolve it within minutes. Was planning to go for a paid plan and wanted to try out Yotpo. Based on interactions with Ed, I have no more doubts. Will go for paid plans!
Way to go Ed!

Glen India
India
6 months using the app
April 7, 2023

Very kind and helpful Helpdesk. They have helped me uploading a file for the import of my reviews. Amazing

Baccadoro Caffè
Italy
6 months using the app
May 3, 2022

Albert helped out with review import issue , awesome service !!recommended this app to friends and family!

Knesko
United States
6 months using the app
May 2, 2022

So far Yotpo has been a great app for collecting and displaying views on our website. They have a responsive support chat as well - Kenn helped me a lot!

Sun Valley Mustard
United States
6 months using the app
June 15, 2021

I like the assistance they provide with this APP. Manny was of great help when I was struggling with Carousel.
Thanks again

Eczemaland
United Kingdom
6 months using the app
July 29, 2023

Fantastic reviews platform - fits everything we need for our website and amazing customer support (thank you Renier). We are very happy with this app.

Newtrino International
Portugal
5 months using the app
Edited August 10, 2020

A great app with very helpful customer support. They went above and beyond to make sure it was working with my new theme and followed up to confirm. Big companies use them so I felt comfortable choosing Yotpo and they delivered.

Baldies
United States
5 months using the app
January 28, 2024

Yotpo has been a game-changer for my Shopify store, seamlessly integrating with the platform and revolutionizing the way I build customer trust. Its user-friendly interface and automated review requests post-purchase have not only saved me time but also generated valuable feedback. The visually appealing and customizable review widgets enhance the overall aesthetic of my store, while the social proof has significantly boosted customer confidence and conversion rates. The exceptional customer support, coupled with powerful analytics, makes Yotpo an indispensable tool for any serious e-commerce entrepreneur looking to create a trustworthy and appealing online presence. It's an investment that pays off in increased sales, customer loyalty, and a polished brand image. Highly recommended!

EBCREATE Store
United States
5 months using the app
Yotpo replied January 30, 2024

Thanks for your feedback, we really appreciate it.

March 12, 2022

The support team are really nice, they help me everytime I have some issue. The App it's really intuitive.

Devenur
Spain
5 months using the app
September 10, 2021

Kaiser at support was tremendously helpful with installing widget to my 2.0 store theme. It was nice to get instant support at midnight while building my site. Well done!

WINEHOLIQ
United States
5 months using the app