Reviews (7,183)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.

May 27, 2020

We've only had a few weeks -so far so good. Customer service chat is fast and able to answer questions!

Pureboost
United States
5 months using the app
August 17, 2021

I was facing an issue with the reviews I've had collected but thanks to Elven from support team that quick fixed it in 2 minutes. Im beyond happy :)

Sunny Skin
United Kingdom
5 months using the app
June 4, 2021

Sheen helped me with everything i needed and now my website is working perfectly, the app works perfect, thank you.

CHILLIN OFFICIAL STORE
Colombia
5 months using the app
Yotpo replied June 6, 2021

Thank you for your review, we appreciate it.

Edited May 1, 2021

Thanks very good customer service, the customer service takes the time for all your questions and problems.

Agletless
Netherlands
5 months using the app
Yotpo replied February 16, 2021

Thank you for leaving a review, we really appreciate it.

December 31, 2021

They were able to respond immediately. The problem has not been solved yet, but I am satisfied with the responsiveness. I hope the problem is also solved.

MyFit
Japan
5 months using the app
June 23, 2023

We use YotPo on Fumetsu.com for reviews only.
Customer support is good (thanks Allen M)
The only suggestion i would have is the admin section speed could be improved.

Fumetsu
United Kingdom
5 months using the app
December 20, 2023

This app is so simple to use and is really valuable. The chat support is excellent too. Arvan helped me get my reviews published today in under 5 minutes. That's a level of service that we rarely see these days. Very much appreciated. Thank you

itasnaturalessentials.com
United Kingdom
5 months using the app
Yotpo replied January 19, 2024

Thanks for your feedback, we really appreciate it.

Edited January 18, 2022

App is awesome, Allent & Lemuel are awesome. They helped me set everything up quickly and just the way that i wanted it and continue to be super helpful whenever I need them

Visanya
Canada
5 months using the app
July 4, 2014

Fantastic App, easy to install and works perfectly. We have been surprised about how many product reviews we have been getting since adding this to the website.

Australian Gifts Online
Australia
5 months using the app
July 2, 2013

Great app! Installs and does what it's supposed to. Very pleased with Yotpo on my site!

Vele'An Passion
United States
5 months using the app