Reviews (7,070)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

August 18, 2022

Simoun Francis S helped us install the rich snippet, thank you Simoun! It was a pleasure working with you~

Superfood Science
United States
5 months using the app
September 3, 2022

I use Yotpo for customer reviews bc they automatically email once the customer has had time to use my product(s) & they make it easy so that I get more reviews. I recently upgraded so I could add my top 9 reviews in a carousel display on my landing page. The code was easy to create but I wasn't sure where or how to paste it in my Shopify store code without messing something up. I used Yotpo's chat box and a real person was soon chatting with me and offered to paste the code in for me. They made it all simple and easy and now the carousel is up and running and looks awesome.

Watch My Garden Grow
United States
5 months using the app
Edited May 3, 2022

Customer service is very responsive. Had a question regarding manual review upload and Ronel got back to us quickly with the info we needed.

4ArtWorks
United States
5 months using the app
May 26, 2013

Awesome app. Everybody should use it to get reviews fast!

Covood
Germany
5 months using the app
May 12, 2016

This app offers a heck of a lot of great features for the low price of free. I am just getting started but I can see the value in their premium features and will likely be upgrading in the future. I've done lots of research and been reading the Shopify blogs and one thing that many of the successful stores have in common is their use of Yotpo.

Paint N Glow
United States
5 months using the app
September 17, 2022

Needed help setting it up, since web browser wasnt showing any saved changes, and an agent was there to help every step of the way providing details and explaining how to do as well. Very professional & outstanding. Love this app, hope it helps me with getting reviews for my products. Thank you very much!

Babe + Bubbie Boutique
United States
5 months using the app
April 27, 2021

Mark from your support team was very helpful with the service he gave me today, everything I asked for to be implemented to my site he done with expertise! Thankyou mark

ForeverPegs
United Kingdom
5 months using the app
Edited February 11, 2023

Thanks Rhenant), help me a lot ! very patient:)))))))))))))))))))))))))))))))))))))))))))))))))))))))))))

Eric Lighting
United States
5 months using the app
Edited June 4, 2020

The support has been amazing. Very quick and super helpful! Looking forward to lots of great reviews from customers.

Chervò USA
United States
5 months using the app
February 4, 2019

In 4 months of use, we have seen our revenue and brand engagement increase dramatically. The team is a pleasure to work with as well.

Sol de Janeiro
United States
5 months using the app