Reviews (7,069)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

Edited August 31, 2022

Rilu was wonderful to connect. Rilu fixed my settings issues speedy quick and offered great support the entire way. Thanks Rilu!

YY Nation
New Zealand
5 months using the app
March 26, 2021

I was switching platforms for my Yopto reviews and was so lost and confused. Manny the Support Agent for Yopto helped me tremendously from start to finish. He was super helpful and I greatly appreciate it. Even though these apps are user friendly, they are overwhelming at times.

Boujee Lil Boss
United States
5 months using the app
February 20, 2019

Great app and nice layout on my website. After I had create my page the set-up went fast with the help of the support. Thanks

Faren Shop
Belgium
5 months using the app
July 25, 2021

Great customer service by Rilu Jane. Everything went smoothly. Very co-operative and patient. Thanks

Sajao Ghar
India
5 months using the app
December 14, 2023

Yopto Support does it again! Special shout out to John G who helped me resolve a display issue very quickly.Thanks

INDUSTRY SELECTED UK
United Kingdom
5 months using the app
Yotpo replied December 20, 2023

Thank you for writing a review — we value your feedback.

October 16, 2023

John G. was very kind to help me with my product reviews! It didn't take much time.

Landice Online Store
United States
5 months using the app
Yotpo replied November 28, 2023

Thank you for writing a review — we value your feedback.

October 27, 2021

We are just getting started with YOTPO so we can't speak to how well it works as a platform. However, I can't speak highly enough about the integration process with Shopify. I am not real savvy when it comes to coding and so I reached out to YOTPO support and connected with Manny T who made the entire process a breeze. I let him know what I needed and he provided clear instructions and got everything connected the way I need it to be. Keep up the good work!

Renova
United States
5 months using the app
September 29, 2023

Dunno if it was my luck, but u guys have been improving the attention CS provides at least this full year, the last guy who helped me set up my walmart syndication plan, John G, was amazing, clear, concise & helped me get a better understanding of what was needed from me in order to achieve success in my walmart syndication venture, so kudos to y'all!

TeakiHut
United States
5 months using the app
Yotpo replied November 28, 2023

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

November 1, 2021

Eduardo was really helpful he assisted me in getting everything i needed! I really appreciated his hard work in walking me through the process.

A91 Boutique
United States
5 months using the app
June 29, 2021

Ed was so helpful with the setup of this app as we had some issues, quick answers, great support, give this man his cookie! Thank you!

HAIRTWO
Lithuania
5 months using the app