Reviews (7,070)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.
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Customer support provided a very quick response and fix to an issue we had, but didn't know how to fix ourselves.
Yotpo has the best customer service, super easy and very helpful technical support. Special thanks to Sasha Marchuk, you're awesome!! Thanks again:)
Amazing service by RONEL! definitely took the time to make sure all my issues were resolved. Thank you so much for your time.
I love this app ! I love the customer service especially from Ronel who was willing to answer all my questions quickly and successfully. I also needed the help of Sheen who was amazing and thorough. Sheen helped me when I was stuck. Customer service in this app is brilliant. I love all of the variety of uses. I highly recommend!
Thank you so much for taking the time to leave a review. We are constantly looking for ways to improve our customer service, and are happy to hear that we have met your expectations.
Don was the MOST HELPFUL OF ALL. Don troubleshooted my problem quickly and then the same question I have asked many he actually had the right answer for me and helped my upgrade my plan without paying the $149 after I thought that was the only plan we could upgrade to. I now get 100 photo reviews and other perks of paying $29 per month.
My experience using the Live Chat service with John G. has been great! They were very helpful and quick in answering my questions, and provided links to helpful articles that I can refer to in the future if I have any more questions.
We really appreciate seeing how customers are responding to our service and products. It helps us to know how we are doing and what we can improve. And, of course, it is more likely for visitors to have more confidence in us and make purchases online when they see good reviews. Thank you Yotpo for creating this incredible app, offering chat support and a free plan even!
Why this app does not have 4.9 overall rating? No idea. The customer service from pauline was awesome. A total rock star.
Yotpo itself works perfect and i think is the best app to increase customer's trust. A lot on quantitative date can be used to better serve your customers, which is the whole point. Again 5 stars
Thanks for your amazing feedback, Epica Clothing! We think you are rockstars too!
Yotpo has been fantastic, I'm generating lots of verified 5 star reviews that are being displayed on a carousal on the home page, and individual reviews being displayed on the product pages.
The service is second to none, the live chat is instant, and actions are taken straight away to rectify any issues I have. This is a great App.
Thank you so much for taking the time to write a review! We're so happy to hear you're seeing the benefits of Yotpo and our support team has been able to help.
Rilu was wonderful to connect. Rilu fixed my settings issues speedy quick and offered great support the entire way. Thanks Rilu!