Reviews (7,069)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

January 22, 2020

There customer service is world class. Very prompt and efficient and they responded quickly and timely and also help fixed the issue.

PearlOutlets
United States
5 months using the app
August 8, 2023

Yotpo has helped us know our customers by reading and listening to their reviews. It's a very easy platform to work with, and customer service is amazing. I personally worked with John B, who late at night helped me, and found solutions for me that worked instantly. I honestly recommend this service to all!

Ladybug Potions
United States
5 months using the app
July 19, 2014

YOTPO is probably the best app for reviews available. It's easy to setup and works like a charm. The fact that you can "set and forget" it, is simply awesome and a huge time saver.

Plus, it's super cool too see what your customers write about your products :D

The Moonlight Shop
United States
5 months using the app
July 18, 2022

Great app for reviews. Love that it's free for the basic plan too (which includes a lot of features!) Support are also fantastic - Donald really helped me to solve an issue I was having!

he-shi
United Kingdom
5 months using the app
June 24, 2018

So I'm writing a review about my review app... how ironic :P/ It's a great app that meets all my needs. Thanks yotpo... cheaper prices would go along way though :D

Naturopress
Australia
5 months using the app
Edited March 31, 2021

Yotpo seems like a great review platform. In the process of setting it up for my Shopify site the help I got from Gimbert on the support team was excellent and I was able to easily transition from our previous review platform onto Yotpo.

Freebird
Australia
5 months using the app
August 4, 2022

Radly E was a great help! Stuck with me until I fixed a complicated issue. Thank you for a great job!

Healthful Seasons
United States
5 months using the app
Edited June 15, 2023

Doner P. was extremely helpful and patient as he helped us add the review widget to our Shopify store. He went above and beyond assisting us in getting the module tweaked precisely to our needs.

When it came time to upgrade our review pkg, I accidentally chose the wrong tier and Rhenant was super helpful in adjusting our plan for us. The resolution took longer than I would have liked, but it did happen and we are excited to see what the Growth plan helps us accomplish for our business.

No Box
United States
5 months using the app
Yotpo replied February 24, 2023

Thank you for sharing your thoughts with us!

August 1, 2015

easy to install, got my first review! love this app. Wish it could have more FREE features

Touch Of Daroczy
5 months using the app
October 7, 2022

Ronel was amazing. helped me to solve the issue with the connection.
awesome support. great app. will keep using.

Alyaka.com
United Kingdom
5 months using the app