Reviews (7,097)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

March 11, 2014

The app was easy to install and thanks to this service, we now have reviews on our site which seems to be a big benefit to our customers.

HIDEit Mounts
United States
About 2 years using the app
October 31, 2014

Great app, been using it for a short time, but really impressed with it. Great way to attract new customers, and also great to see what our loyal customers think about us. Great job!

Globy Gift
Mexico
About 2 years using the app
June 21, 2013

Probably one of the best if not the best, shopify app I have come across so far. We have already received good feedback by our clients on our ability to show to customers and everyone the products and service we provide and a great confidence booster.

Simply Live
United Kingdom
About 2 years using the app
June 9, 2013

Can't recommend Yotpo enough! Easy to install, plenty of customization for a free app and non-intrusive interaction with our past, present and future customers!

Vortex Racewear | Leading New Zealand Race Shop for FIA & SFI Racewear and Equipment
New Zealand
About 2 years using the app
June 14, 2013

Perfect App. Easy to install and use, auto emails customers and we are getting reviews already. would definitely recommend!

The Bristol Shop
United Kingdom
About 2 years using the app
July 2, 2014

We recently integrated Yotpo into our online melts and tarts store www.randomwax.com. Integration was very easy, and though I'm not a huge fan of non-scrolling elements (like the Yotpo tab), overall the app is very clean, nice, and usable. We've gotten a number of reviews, but the app hasn't started generating any additional revenue yet. Seems like a great tool, but I'm hesitant to rave about it just yet until we get more traffic.

On a side note, be careful about setting up the mini-site for SEO. I tried following the directions and ended up breaking our site for a morning. It really is for advanced users!

If you're considering using Yotpo, though, I'd definitely recommend giving it a try. For most ecommerce sites, the app should add a lot of value.

Random Wax of Kindness
United States
About 2 years using the app
April 13, 2015

It's nice and perfectly works well

Try 1st
Hong Kong SAR
About 2 years using the app
February 9, 2014

We have only just soft launched our website. (www.oscarwear.com.au) and have been testing a few different features and apps.
This would have to be one of the best apps that we have installed.
Very simple to install with clear instructions and a huge variety of options. You can have different widgets in different places which is great.

For example on the side bar of our collections page we have a "recent reviews widget". Within the footer we have incorporated a Top Rated Products Widget.
Not to mention the tab widget that we have put on the bottom of every page.

Not only does it allow product reviews but also general site reviews.

If there is one thing i definitely recommend from this product is a feature not generally advertised but you will find when you instal the app. It is the installation of the SEO Integration. Can be a little tricky but the instructions are very self explanatory. Works well if you have your own domain name.

The SEO integration is already showing results in google. It gives google a feed of all your reviews to integrate into their search engine. Very cool!

We cannot wait to do our official "social media" launch soon and start to get reviews in! If you want to reward customers with discounts for writing reviews and a further discount for sharing the review on Facebook and Twitter this is the app for you!

Oscar Wear
Australia
About 2 years using the app
June 13, 2013

It's really good. Help us improve our service and products.

cubiestore.com

Cubiestore
United States
About 2 years using the app
March 23, 2015

Lots of very cool features, and the fact it seeks customers for reviews makes it an excellent choice for gathering reviews for our online headshop.

Smoke Cartel
United States
About 2 years using the app