Reviews (7,069)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

May 21, 2022

ALLENT M was so helpful and set everything us they helped me out soooo sooo much thankyou once again

cuteyummythings
United States
5 months using the app
December 23, 2019

Yotpo is the clear leader in this space. The apps integrate very nicely with the store (as well as email and Google) and the tech support is fantastic.

The Modern Dane
United States
5 months using the app
Yotpo replied January 19, 2020

Thank you so much for this glowing review! We're so happy to hear you're enjoying Yotpo.

January 28, 2022

Support is great. Eunice fixed our technical issue within a couple of minutes even though we're just running on the free plan for now.

Je Vois la Vie en Vosges
France
5 months using the app
January 7, 2024

Too quick for me lol. They service was great and quick. I am using Yotpo app and that's perfect thank you Ruzsel

Essentique
United States
5 months using the app
Yotpo replied January 19, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

March 22, 2022

Yotpo has been such a HUGE help at installing the review widget and star rating widget on my site. Lemuel was so fast and efficient.

MollyThreads
United States
5 months using the app
October 5, 2023

Great service, easy to use app. John G was quick to help ad find a solution

TightVac Europe
Netherlands
5 months using the app
Yotpo replied November 28, 2023

Thank you for writing a review — we value your feedback.

Edited August 23, 2020

Yotpo's customer service is incredible. I recently switched my eCommerce store from Magento to Shopify and the Yotpo customer support team helped make sure it was an easy process to port over the existing review lists.

reVessel
United States
5 months using the app
July 26, 2021

Yotpo Eunice gave me superb and professional help, really appreciate his or her patience and kindness. This is a company I would love to recommend and work with.

dealkingkonguk
Canada
5 months using the app
January 22, 2018

Great app and great customer support form Dana Shamir. Thank you for the great work

Vardox Pbc
South Africa
5 months using the app
Edited July 1, 2021

One of the best supports ever. Fast, effective, and super helpful!! Definitely recommending this application. Radly was my guy and he is amazing!

enjoydamn
Bulgaria
5 months using the app