Reviews (7,067)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.

January 28, 2022

Support is great. Eunice fixed our technical issue within a couple of minutes even though we're just running on the free plan for now.

Je Vois la Vie en Vosges
France
5 months using the app
March 22, 2022

Yotpo has been such a HUGE help at installing the review widget and star rating widget on my site. Lemuel was so fast and efficient.

MollyThreads
United States
5 months using the app
October 5, 2023

Great service, easy to use app. John G was quick to help ad find a solution

TightVac Europe
Netherlands
5 months using the app
Yotpo replied November 28, 2023

Thank you for writing a review — we value your feedback.

Edited August 23, 2020

Yotpo's customer service is incredible. I recently switched my eCommerce store from Magento to Shopify and the Yotpo customer support team helped make sure it was an easy process to port over the existing review lists.

reVessel
United States
5 months using the app
July 26, 2021

Yotpo Eunice gave me superb and professional help, really appreciate his or her patience and kindness. This is a company I would love to recommend and work with.

dealkingkonguk
Canada
5 months using the app
January 22, 2018

Great app and great customer support form Dana Shamir. Thank you for the great work

Vardox Pbc
South Africa
5 months using the app
Edited July 1, 2021

One of the best supports ever. Fast, effective, and super helpful!! Definitely recommending this application. Radly was my guy and he is amazing!

enjoydamn
Bulgaria
5 months using the app
August 25, 2013

I wish I found this app when I first opened my store, I just love it!!! I even installed all the other features they offer with it, THIS IS A MUST GET APP!! Best app on Shopify!!

Let's Journey into Fashion
United States
5 months using the app
September 16, 2014

Simple install, clean look and review capture system seems to work efficiently. Definitely a great option for gathering and displaying customer reviews.

The Ropeit
United States
5 months using the app
April 22, 2023

Yopto is a fantastic product for our startup, special shoutout to Joain Z who helped me install the code on our Shopify store!! Amazing support from Joain, would hire to run my customer success someday.

Green Water Labs
United States
5 months using the app