Reviews (7,068)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversion rates and building customer trust through effective customer reviews on product pages. It features automated review request emails, extensive customization options, and seamless Shopify integration. Key features include customizable widgets, social sharing, and efficient review import/export. Exceptional customer support is frequently highlighted, with quick resolutions and proactive communication enhancing merchant satisfaction.

January 22, 2018

Great app and great customer support form Dana Shamir. Thank you for the great work

Vardox Pbc
South Africa
5 months using the app
Edited July 1, 2021

One of the best supports ever. Fast, effective, and super helpful!! Definitely recommending this application. Radly was my guy and he is amazing!

enjoydamn
Bulgaria
5 months using the app
August 25, 2013

I wish I found this app when I first opened my store, I just love it!!! I even installed all the other features they offer with it, THIS IS A MUST GET APP!! Best app on Shopify!!

Let's Journey into Fashion
United States
5 months using the app
September 16, 2014

Simple install, clean look and review capture system seems to work efficiently. Definitely a great option for gathering and displaying customer reviews.

The Ropeit
United States
5 months using the app
April 22, 2023

Yopto is a fantastic product for our startup, special shoutout to Joain Z who helped me install the code on our Shopify store!! Amazing support from Joain, would hire to run my customer success someday.

Green Water Labs
United States
5 months using the app
December 4, 2020

I have been very pleased with this app for requesting reviews from my customers after they purchased products from my online shop. Recently, I received a couple of reviews that the app showed had been published to my website but they did not appear on my shop. I reached out to Yotpo and received a timely reply from Sheen informing me that they had resolved the issue. I checked my website and both reviews were there. I am very pleased with the support I received.

SKCreations, LLC
United States
5 months using the app
Yotpo replied December 6, 2020

Thank you for sharing your review. We're happy to hear you had such a positive experience with our customer support and that all issues were resolved.

August 27, 2021

Great service and quick response, last super help from Gimbert =)
Always available to help and I think the app has been helping us getting conversions! So glad with it!!

Adriana Chede Jewellery
United Kingdom
5 months using the app
Edited September 5, 2020

Superb customer support. Responsive, helpful and above all - kind. I had made a bit of a mess at my end and they quickly corrected my error. Support staff is Golden.

AccuMeth® | BestMethTest.com
United States
5 months using the app
July 19, 2021

とても良いアプリで、特にチャットサービスは迅速に丁寧に対応してくれます。コードの変更などは知識の度合いによってはサポートがないと難しい部分もありますが、サポートセンターのスタッフが分かりやすく説明してくれて変更もすぐに行えました。

Bay Trade Japan Knife Store
Japan
5 months using the app
January 7, 2022

Fantastic customer service! We had an issue with the widget displaying on our store and they managed to fix it very efficiently.

EmmerSan
South Africa
5 months using the app