Reviews (7,069)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.
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Customer service is great! I opened a live chat with Ronel who helped me navigate the platform. His instructions were clear and quick to respond. Thank you!
I like the app. It works great. I also reached out to support. Manny was very responsive and solved the issues. He's been dedicated. I can't wait to get feedback on an issue that is still pending.
Thank you for your review. We are working as fast as we can to get back to you regarding your issue.
Anne was so helpful when I need assistance with how to add my store logo to the email that is sent out to my customers! Love this app!
This app is amazing I can't believe we didn't have this when we started the website. Paulo was amazing with helping us get it set up and I am very pleased with my purchase and the support I received.
Thanks so much for your review, happy to hear you're enjoying Yotpo!
Kenneth provided quick and efficient customer service and was able to deal with a trouble spot for me straight away. I absolutely love the feedback I am getting from our customers and it is very encouraging. Thanks very much Yotpo family. Arohanui Laney Whenua Honey
Extremely helpful staff who spent a lot of time helping me get set up. Very happy with app and support.
A+ 10/10 app and great customer service. Having a good review system helps us convert more customers on our website, I highly recommend giving this app a try, the Yotpo SMS bump app is a great addition too.
Yotpo support is always very helpful, courteous and prompt. App works as needed, but whenever needing help with more technical requests they're always a pleasure to deal with.
Yotpo is always super helpful when needing to solve a problem or a question. Joian and John B have been great.
onboarding team worked hard and did as much as they could to help us set up. Reviews are looking better onsite than with Trustpilot.