Reviews (7,069)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

Edited October 27, 2022

Daniel P helped me realize that I had not uploaded the discount codes to my website. I am hoping that people will be able to finish their transactions now.

Mattie B's Gifts & Apparel
United States
5 months using the app
January 30, 2024

John was great and helped us get the reviews widget figured out

Prince Parfums Dubai
United States
5 months using the app
Yotpo replied March 7, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

August 24, 2014

I bloody love yotpo. Seriously. Best app on shopify hands down. Definitely recommend. thanks ;)

nic-nac
Australia
5 months using the app
June 15, 2022

Jeorge Kenneth from support gave me the best customer experience of my life! He performed some coding to help center the star reviews on mobile only.. and was finished within 5 minutes of me asking for help! Thank you!

skyMD
United States
5 months using the app
July 27, 2018

They make it easy for customers to review and we have seen an increase of product reviews. They even assisted in placement on our website at no cost to us.

Crafters Weavers
United States
5 months using the app
April 9, 2023

This app is very easy to automate and amazing customer support. They were able to help me within minutes

TopCatto
United States
5 months using the app
April 4, 2022

Shopify has been great for our needs as a small business. I wrote in to Customer Support recently and Rilu was a huge help. Very fast and thorough service. Much appreciated!

BLUMAKA
United States
5 months using the app
Edited September 8, 2022

I had some difficulty getting this app set up for my store but when I reached out for help via their chat bubble Albert V really came through and helped get my review page set up and in the exact location I wanted it to be. His level of service was AMAZING!! 9-8-2022 Happy helped me get the discount code section set up for my customer reviews. I really am happy with the service!

Tyger Fitness
United States
5 months using the app
April 14, 2021

A Shopify expert suggested this app. I am liking it so far. App integration set up was so easy to follow, no coder needed. I had sales on a previous platform before Shopify, so I've utilized Yotpo chat support when importing them and for help with other learning curves. The reviews look nice on the page. I feel confident this is going to greatly benefit my business over time.

crescent bleu
United States
5 months using the app
September 29, 2022

I was super frustrated with some problems i was having getting the star rating to show and I (begrudgingly) used the chat box. I was sure I’d be asked things like — is your computer plugged in, and waste tons of time but he was SO HELPFUL! Logged in and fixed it all for me!

Lillie Eats and Tells Shop
United States
5 months using the app