Reviews (7,069)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.
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This is a great app, but terrible customer service. I have contacted the support team and received no help. This is such a shame, considering all the reviews I have read rave about the excellent customer services and subsequently, this was one of the main reasons I had chosen to go with Yotpo.
When reading Yotpo's tutorials they stated that when customers leave a negative review it is because they are disappointed and their expectations were not fulfilled. This is sadly the case. Once again, I would like to reiterate that the review system is still good.
Ruzel J was fantastic. Give that young man a raise! He was super helpful and a wonderful individual to speak with! Seriously give that fella a raise. Quickly fixed my issue and got everything up and running super fast.
Thanks for your feedback, we really appreciate it.
Doner P helped resolve my issue quickly and efficiently. Also verified that things were running smoothly afterward.
Absolutely hands down the best app for reviews!!! Thanks so much for helping with installation. JMM
Jeorge Kenneth V was very helpful at installing the reviews on my website ! So far this app is everything i need
I have just installed Yotpo on my site under the free plan. I was not sure if it had everything I needed. After a good chat with support on the live chat (with Manny) all my questions where answered. I was on the fence about whether to go ahead with Yotpo and after this chat I was convinced. I had set up my automated emails and was receiving reviews, I was unable to publish them. Manny was very patient and helpful even though I had so many questions. And was quickly able to solve my issue/s.
Great support from Howell during the initial set up phase and integration on my website. Thank you for your help
Très bon service client à l'écoute.
Prêt à aider tout leurs clients merci encore merci à James pour son aide.
A bientôt.
Eleen from the support team really helped me out! I use a bought theme and this app would not appear properly on it. I reached out for support and Eleen worked on my site for a few days to make it work. Thanks so much, now my customers can see and leave reviews!
Nicole was able to help me with the manual installation. She was patient and very helpful! I appreciate the support team with this product!