Reviews (7,069)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.
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Sheen was very helpful and patient with me. All of my needs were fulfilled. Thank you for your help.
Thank you for taking the time to leave a review, we appreciate it.
Great product, have had very quick results from customers responding and giving reviews.
Very good app
We have just started using this app however the customer service so far has been great. Diane who assisted us with our first inquiry was helpful and polite.
Thank you for taking the time to leave a review - we're happy to hear our customer support is hitting the mark!
I need a app that does only store reviews. This one seemed a bit pricey to me. https://www.authenticbagsonly.com
Thank you so much for taking the time to leave a review. We do offer the ability to control the type of reviews you collect -- you can easily choose to collect only site reviews. Additionally, our pricing model is available on our website and in your Yotpo admin. For our Growth plans (up to 800 orders per month) you can choose from packages ranging from $19 up to $249 a month. For larger businesses, we have custom packages available, and would be more than happy to discuss the right fit for you - we're here to help your business grow! If you would like to get in touch, we would be happy to assist you further.
Thanks again for your feedback.
Jo Lorenz was fantastic in helping me install and format the widget! Quick response and action. Love the app and how user-friendly it is.
Absolutely amazing app! Highly recommend! Shoutout to Hermes for the legendary customer support! Give this man a raise!
Rilu assisted me today, and was very helpful. Listened to my issue, and solved it very fast. Thank you.
Downloaded the app to check if it's the right fit, however didn't end up installing. Without asking anyone to do so, this app sent unedited blank review requests to almost 100 customers last night. Absolutely fuming.
Thank you for taking the time to leave a review. We're so sorry to hear this and absolutely understand your frustration.
To try to help our customers generate the most reviews, we offer 200 extra automatic review requests to get them started. That said, we understand this doesn't work for everyone. Please know our team is aware and taking this into consideration as we continue to build out our product roadmap.
Our team has also reached out to see if there's anything we can do to help.
Thank you.
I've only had the app for one day, but it easily integrated into my Shopify Dawn theme. Waiting for my first handful of customers to get their reviews in to really see how this works. Also waiting to see how the email system works. However, had a great chat with Doner P this morning who was incredibly helpful in answering several questions I had, sending me several links to walk me through how to do things I needed help with etc. Giving 4 stars because it's only been a day and I'm waiting to see how it goes, but so far so good.
Sheen from Yotpo is amazing and very well versed. Amazing customer support and great and fast resolution. Very professional