Reviews (7,069)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

December 17, 2023

Great support, very fast problem solving recommend them over TP all day - Shoutout to Ruszel John Customer Service Specialist.

colombiancoffeeus
United States
4 months using the app
Yotpo replied December 20, 2023

Thanks for your feedback, we really appreciate it.

January 7, 2024

Mir wurde sehr schnell weiter geholfen und ich musste nicht lange warten. Super Support von Ruzsel J !

Amour-Bijou
Germany
4 months using the app
Yotpo replied January 19, 2024

Thank you for sharing your thoughts with us!

May 24, 2022

Radley and Lemuel helped me trouble shoot my display issues in a snap. I appreciate their help and patience with someone who is not a "tech" person.

Over The Moon Greek
United States
4 months using the app
June 14, 2021

Straightforward app with great indications and customer service, thanks to James from Yotpo for his help and quick response

Maison Mounicq
France
4 months using the app
May 23, 2023

had a problem with upgrading and Warly was quick to resolve the problem! great customer service thank you.

Little Mountain Boutique
United States
4 months using the app
May 17, 2022

Muhammad R was extremely helpful and answered my questions right away. Really appreciate Yotpo's chat service! Thank you!

White Top Adventures
United States
4 months using the app
February 4, 2021

Nice app exactly what i was looking for, Great Customer Support Manny was so much helpful in installation.

ecartfly
India
4 months using the app
March 9, 2021

Customer service is great. Solve the problem very promptly. And, explained in detail about their specific operations

TheDuslight
China
4 months using the app
September 5, 2017

So far so good. Looks nice on my website and easy for my customers to send a review. Support team is very thorough and helpful.

June Superfoods
Australia
4 months using the app
Edited May 26, 2015

This is exactly what I wanted and fantastic support!
Thanks to the team at Yotpo!

Air Plant Décor
Australia
4 months using the app