Reviews (7,069)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

July 18, 2023

Was helped by a representative Daniel P. and he added the coding immediately to my star ratings so they can show up on the main homepage under each product. Definitely recommend this app, customer service was great!

Bye Dry Eyes
United States
6 months using the app
July 24, 2023

Allen M. has helped us out heaps!
Great app, with easy integration and fast customer service.
Overall, would recommend to anyone starting up a store.

CREATIVE HAIR PRODUCTS
Australia
6 months using the app
Edited October 12, 2020

I use this app and it is amazing. It help my store to get more sales and reviews. I recommend it to everyone. I Congratulate to all the team for your support. Thank you

Dumux&EurekaYa
United States
6 months using the app
Yotpo replied October 14, 2020

Thank you for taking the time to leave a review. We're really happy to hear you're enjoying Yotpo and already seeing results!

April 3, 2021

Perfect customer service! experience They helped me immediately and installed the code for me. Thanks!

Stoked
Germany
6 months using the app
Yotpo replied April 4, 2021

Thank you so much for leaving a review, we really appreciate it.

February 14, 2020

Once again i was super pleased with the help and customer service I received from Yotpo. i was even happier as I got to deal with Diane again for a new client and she greatly helped me with mass amazon review imports and also adding code to a theme which was custom made. Yotpo is without a doubt one of the best apps to integrate with your store and the customer service is even better!

EIGSHOW Beauty
China
6 months using the app
Edited May 7, 2022

RoneI R. helped me today, precise and quickly resolved my issue. NO WAITING, imagine that. I have been using YOTPO for multiple clients over the past 8 years. Thanks YOTPO!

Guiltless By Shayne
United States
6 months using the app
November 29, 2022

I have very unique products and rarely ever have the same products repeatedly, which means I can't use the widget, which is unfortunate. I can use the SEO page instead, but the formatting is much more limited. It seems every reviews app I've tried would have the same issue so I'm sticking with Yotpo for now anyways. However, MAJOR points for the customer service. Both people I dealt with were very helpful, and even made lots of the changes I requested themselves right away. Very very happy with the customer service.

Everpressed
Canada
6 months using the app
May 5, 2021

Great app for product reviews, clear and concise. Had great help from Junalou whereby nothing was too much trouble. Thank you

Cranberry Card Company
United Kingdom
6 months using the app
March 23, 2021

I had help from Manny to set up the reviews on my website. I had the best help ever, never imagined I would get such amazing service. Thankyou so much Manny!! Would recommend to anybody

ClearSkin Products
Netherlands
6 months using the app
June 15, 2023

Allen was really helpful with my request and very patient with me which I really appreciated a lot! Great app also

Beauty Run
Canada
6 months using the app