Reviews (7,070)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

May 23, 2023

had a problem with upgrading and Warly was quick to resolve the problem! great customer service thank you.

Little Mountain Boutique
United States
4 months using the app
May 17, 2022

Muhammad R was extremely helpful and answered my questions right away. Really appreciate Yotpo's chat service! Thank you!

White Top Adventures
United States
4 months using the app
February 4, 2021

Nice app exactly what i was looking for, Great Customer Support Manny was so much helpful in installation.

ecartfly
India
4 months using the app
March 9, 2021

Customer service is great. Solve the problem very promptly. And, explained in detail about their specific operations

TheDuslight
China
4 months using the app
September 5, 2017

So far so good. Looks nice on my website and easy for my customers to send a review. Support team is very thorough and helpful.

June Superfoods
Australia
4 months using the app
Edited May 26, 2015

This is exactly what I wanted and fantastic support!
Thanks to the team at Yotpo!

Air Plant Décor
Australia
4 months using the app
January 31, 2018

Hands down the best review app available. Only thing is I feel the paid options are a little too pricey.

Fig Tree Club
New Zealand
4 months using the app
January 28, 2023

Quick & efficient Customer Service & great app. They are always very helpful with any questions we have.

Cordée Cases
United States
4 months using the app
Yotpo replied February 2, 2023

Thanks for your feedback, we really appreciate it.

Edited January 24, 2023

We are curently only starting with Yotpo - but the service so far is brilliant.
Already talked to serveral people for example Simoun Francis S., Radly E., Nick S. Joian Z. and many more.
They were all really friendly and helpful.
We Cant wait to start the whole journey :-)

destiny-collection.de
Germany
4 months using the app
May 8, 2013

Brilliant! Great way to get real reviews on individual products, worked really well!

Skips Educational
United Kingdom
4 months using the app