Reviews (7,069)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

June 4, 2021

Easy to install and use. It immediately started generating reviews on my preorders which means I'll be launching with reviews displayed on my site. Excellent support, too. I was unable to install the stars to my product page but support agent Radly did it for me quickly which was great and answered all of my questions. Highly recommend.

Palmpineskincare
Portugal
9 months using the app
Yotpo replied June 6, 2021

Thank you for taking the time to leave a review. It's great to hear the installation went smoothly for you.

April 28, 2020

I've used yotpo for years now and any issue I've had, they've stepped right in to help me out. I recently worked with Danreb..and he responded fast and helped to fix my issue quickly.

Divine Purity
United States
9 months using the app
November 28, 2022

The service was very good. I met the problem that the file could not be imported and uploaded. I helped me complete the upload and told me the specific cause of the problem. This app is very useful.

Findtime
China
9 months using the app
June 7, 2020

Danreb was amazing! The customer service is so fast!! The only thing I could say, is I think the navigation to get to customer service should be more clear. I didn't see it at first, but overall I am happy with the app and my experience so far

Willow J Boutique
United States
9 months using the app
March 24, 2016

One of the best free apps on Shopify

www.pricesslashed.com

Prices Slashed
United States
9 months using the app
November 27, 2019

I really like App and services , Bernard and other chat team are so great and professional . I really recommend this app . Thanks

SydneyRugsOnline
Australia
9 months using the app
Edited May 20, 2021

Junalou was great and really helped me, quickly and efficiently. Great app and even better support. Thanks!

Sprung Gym Flooring
United Kingdom
9 months using the app
March 18, 2021

Customer support is awesome. Junalou is the man, he worked with me all day to help get setup, address some issues, and port over reviews. Thank you!

Fabalish
United States
9 months using the app
September 10, 2020

Great service that does all the heavy lifting and automation for customer reviews. Technical support helped migrate legacy reviews to a new domain. You could pay way more for a similar service...but why would you?

klaracosmetics_australia
Australia
9 months using the app
Yotpo replied September 13, 2020

Thank you so much for your review. We're so happy to hear you're enjoying Yotpo!

December 12, 2022

Recomiendo esta aplicacion, ya que es muy completa en cuanto a funcionalidades. Pero considero que es un poco dificil de instalar.
De todos modos, la asistencia es genial, te ayudan en instalar todo y dejan el widget funcionando.

Café Sombra de Pino
Peru
9 months using the app
Yotpo replied January 23, 2023

Thanks for your feedback, we really appreciate it.