Reviews (7,152)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

April 28, 2013

Let me start off saying this: IF you're looking for an easy to use review system - look no further. Yotpo is it. Done. End of Review. Now go about your business...or read my essay below...

1. Yotpo installation is supremely easy. Can you read? You can set it up!
2. Yotpo is feature rich and they keep adding more features every week/month.
3. Yotpo is useful. I like having reviews from clients. They seem to be honest and heartfelt because it's being posted to a 3rd party (Yotpo) instead of directly to me in some way.
4. Yotpo is SOCIAL! It posts for me on our Facebook page and Twitter feed. SWEET. no. FREAKIN' SWEET!
5. Yotpo does all the work for me. Emailing clients. Reminding them to post a review for their purchase.
6. Yotpo upgrades! I know I said it before but I will mention it again. The Yotpo team does NOT rest on their laurels. New features have been released on the regular and when something isn't working right - a quick email to their support staff and VOILA! POOF! They fix the bloody issue!
7. Yotpo is customizable. When I first started with Yotpo there were some limitations as far as color scheme was concerned. But I sent them an email and they work their magic. BOOM! Suddenly I can colorize my buttons and customize the appearance to match my website. BRAVO!
8. If you read this far please stop now. Go install Yotpo. Thank me later. In fact just thank the Yotpo crew - LONG LIVE THE YOTPO!

RED DRAGON AUDIO
United States
Almost 12 years using the app
February 7, 2024

Great service and Ruzsel helped us immediately with the repositioning of the widget.

Pettsie
Slovenia
About 1 hour using the app
Yotpo replied March 7, 2024

Thank you for writing a review — we value your feedback.

March 7, 2024

very helpful support

24seven Comfort Apparel
United States
About 4 hours using the app
Yotpo replied May 24, 2024

Thanks for your feedback, we really appreciate it.

February 6, 2014

Just what I was looking for. Easy to use with great support. Pulls together feedback for my site and our social networking. Gives visitors to our site more confidence in making a purchase from us which was missing previously.

I would definitely recommend to anyone who needs a simple but professional product review solution. Thanks Dave!

Stephen Brown

Lola and Daisy Designs
United Kingdom
About 10 years using the app
March 11, 2014

Great app- easy to use and great to have individual product reviews on our website and on social media

Iconic Sport Sun protective apparel
United States
About 10 years using the app
January 28, 2013

I think this is very good app. It was a not to tricky to install but bot for a beginner in using web coding. I would recommend this app for reviews.

Vaquatics
United States
About 10 years using the app
October 20, 2014

Very happy with this app! Re-did our site theme and incorporated Yotpo, in the first 72 hours we generated nearly 30 reviews and identified a few customer service issues we were not aware of. Fast customer support, too!

POINT 3 Basketball
United States
About 10 years using the app
June 12, 2013

This thing is pretty great! Engages customers in a simple way to help fill your store with conversion driving customer reviews from verified shoppers. It also provides a great way to help provide customer service to dissatisfied customers and turn them into positive reviews and repeat business! Thanks Yotpo!

The Alley Chicago
United States
Almost 10 years using the app
Edited April 19, 2023

Great product and super helpful team. I required some custom code and their cs team was quick to help and resolve. Kudos to all

Blackbeard's Den
Australia
Almost 10 years using the app
Edited October 12, 2023

Great customer service. I needed some support to help me upgrade the reviews widget and Joian Z upgraded all the widgets and removed the old code. Saved me lots of time. I been using yotpo for over 10 years now and it really helped my online store XtremedigitalgraphiX.com

Xtreme Digital Graphix
Canada
Almost 10 years using the app