Reviews (7,143)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

January 9, 2024

Rhenant was fast, thanks.

Hevoluta
Italy
1 day using the app
Yotpo replied January 19, 2024

Thanks for your feedback, we really appreciate it.

February 6, 2024

Thank you Ruzsel for your help and appreciate your call to explain me everything in detail.

Shralite
United Kingdom
About 1 hour using the app
Yotpo replied March 7, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

February 21, 2024

Hi , thanks to Ruzsel to clarify my doubts.

Audiben store
Spain
7 months using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback.

January 14, 2024

Mr. Ruzsel John N, the agent, consistently demonstrated an unwavering commitment to providing assistance whenever I required support. His prompt and effective resolution of all my concerns showcased a commendable level of professionalism, and I am grateful for his invaluable contributions.

Sqweegee
United States
About 18 hours using the app
Yotpo replied January 19, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

January 31, 2024

Top!

Decoded Bags
Netherlands
About 4 years using the app
Yotpo replied March 7, 2024

Thanks for your feedback, we really appreciate it.

February 9, 2024

Großartiger Support!

Mein Problem wurde schnell und unkompliziert gelöst. So einen Kundenservice wünscht man sich! Sehr zu empfehlen. Darüber hinaus bin ich mit der App ebenfalls sehr zufrieden.

Kotenkram
Germany
2 days using the app
Yotpo replied March 7, 2024

Thanks for your feedback, we really appreciate it.

February 27, 2024

nice

Gifter Bhai
Pakistan
About 1 month using the app
February 29, 2024

very helpful patient and useful

hideandchic.com.au
Australia
About 2 hours using the app
Yotpo replied March 7, 2024

We appreciate your feedback, thank you!

January 23, 2024

Te ayudan muchísimo si tienes algún problema, solucionan rápidamente y te van guíando, la interfaz es muy cómoda, lo recomiendo mucho.

Laros Nails
Mexico
8 months using the app
Yotpo replied January 30, 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

April 28, 2013

Let me start off saying this: IF you're looking for an easy to use review system - look no further. Yotpo is it. Done. End of Review. Now go about your business...or read my essay below...

1. Yotpo installation is supremely easy. Can you read? You can set it up!
2. Yotpo is feature rich and they keep adding more features every week/month.
3. Yotpo is useful. I like having reviews from clients. They seem to be honest and heartfelt because it's being posted to a 3rd party (Yotpo) instead of directly to me in some way.
4. Yotpo is SOCIAL! It posts for me on our Facebook page and Twitter feed. SWEET. no. FREAKIN' SWEET!
5. Yotpo does all the work for me. Emailing clients. Reminding them to post a review for their purchase.
6. Yotpo upgrades! I know I said it before but I will mention it again. The Yotpo team does NOT rest on their laurels. New features have been released on the regular and when something isn't working right - a quick email to their support staff and VOILA! POOF! They fix the bloody issue!
7. Yotpo is customizable. When I first started with Yotpo there were some limitations as far as color scheme was concerned. But I sent them an email and they work their magic. BOOM! Suddenly I can colorize my buttons and customize the appearance to match my website. BRAVO!
8. If you read this far please stop now. Go install Yotpo. Thank me later. In fact just thank the Yotpo crew - LONG LIVE THE YOTPO!

RED DRAGON AUDIO
United States
Almost 12 years using the app