Reviews (7,152)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

June 11, 2013

Wow! This little app has been absolutely terrific for our Shopify store. We love that it can be nicely customized and new features are being added. Fantastic!

Alima Pure
United States
About 3 years using the app
April 29, 2014

Great app. Definitely saw an increase in sales with this one.

The Anniversary Co
Canada
About 3 years using the app
May 1, 2013

Our customers had amazing things to say about Turtlebacks, but we had no way of capturing and displaying their feedback. We were simply waiting until someone provided unsolicited feedback and manually putting it online. Unfortunately, people rarely provide unsolicited feedback. And manually adding feedback online is cumbersome and inefficient. Then I found Yotpo. I am not a developer so it was a pleasant surprise when I was able to quickly and easily set up the app. But that surprise pales in comparison to my experience with their customer service. Dov and the Yotpo team have been there for us every step of the way. Great apps are scarce and good customer service is rare. Imagine finding both in one place! Since installing Yotpo, we seen an increase an increase in sales because we’ve been able to stay connected with existing customers and provide trusted testimonials to prospective buyers. Yotpo has literally automated our word of mouth marketing. Oh, and it’s FREE! www.turtlebacks.net

Turtlebacks
United States
About 3 years using the app
February 27, 2014

We really like this app. The ease of use and all the great features make Yotpo a must have for any business looking to drive more business from their customers reviews. Highly recommended.

DownEast Vapes
United States
About 3 years using the app
May 25, 2014

Great app! Defiantly helped with sales. Plus its rad to see what our fans say considering our company is built around having a good time!

Skidmark Skatemag LLC
United States
About 3 years using the app
November 14, 2013

Within one week of using Yotpo, we had 6 reviews and I don't think anything is worth more value than reviews unless they are negative in which this isn't going to help you. If you have a great product and your customers are happy, Yotpo makes it easy for everyone else to know. LOVE IT!

NovaWhite
United States
About 3 years using the app
May 9, 2024

Gabriel is amazing! So helpful and efficient!

MargalitRings
United Kingdom
39 minutes using the app
Yotpo replied May 24, 2024

Thanks for your feedback, we really appreciate it.

February 13, 2014

This application is Amazing. We were working with SuperReviews and had 12 reviews that came through the software. We installed Yotpo because we were looking for a way to integrate our review system with our social media campaigns. 2 days after we installed the application we had over 40 additional reviews based on their Mail-After purchase process. In fact, we were so shocked by the speed of this process that we actually went back and manually checked to be sure they weren't making up these reviews :-). Sure enough, all of the reviewers represented our customers and corresponded to the items listed in the order and since we had personally spoken with a lot of the wedding purchasers the stories lined up as well. With such great results we quickly upgraded our account to Premium Support. Obviously we highly recommend Yotpo Reviews - I just hope you aren't one of our competitors :p

GetYourGiftHere
United States
About 3 years using the app
Edited April 21, 2015

Best review app hands down for Shopify!

Oxygen Partial Pressure Sensor
Switzerland
Almost 3 years using the app
September 26, 2014

Great app, i was searching for something like this only. I am more than happy with it. It really helps in giving confidence for potential customers to read reviews about our past orders. Highly recommended !

linenshed
Hong Kong SAR
Almost 3 years using the app