Reviews (7,070)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.
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Great app and great customer service. They sort out any issues right away. I recommend this app to anyone wanting a review app on their store front .
Today I was helped by Orly who did an amazing job helping me switch my old review provider to Yotpo. It was quick easy and the Yotpo staff are always so friendly. Phenomenal customer service and an app that truly allows your business to grow by harnessing the power of reviews in the form of social proof
I used this app for 10 years have thousands of reviews but now that I could not afford their premium level they have locked me out of my account and REMOVED over 10,000 plus reviews of all my products over the years just because I wanted to switch back to the free service instead of paying during COVID, so BUYERS BE WARE they are vicious with their tactics
We've been using Yotpo for around 1 months and whilst it's a little on the expensive side, we've received very good support/service. Recommended
Very happy with Yotpo's services and ease-of-integration!
Our shopify store needed a review section for our shopify store. When I installed the app, the widget wasn't under the "Customer Review" section - instead it was at the bottom of the page.
That was an issue because:
1) Customer won't be able to see or write the review
2) It wasn't in the right "tab"/"section" for customers to see the reviews
I contacted Yotpo to help use at the backend so the widget can appear on the "Customer Review" section/tab. Within 24 hours, Dana (Yotpo Support) had completely resolved the issue.
We are so grateful by Yotpo's attention to detail and quick action to resolve our issue. I'm so impressed!
Super easy to install (especially if you are not at all familiar with HTML)
Super quick customer service response
Super quick resolution
We highly, HIGHLY recommend this app for your Shopify Store!
Thanks you Jo for your great support. You sorted our issue quickly and we are sooooo pleased. Thanks for your great work.
Amazin customer service, very responsive, Junalouwas great, really helpful.
Would defiantly recommend it.
Thank you Yotpo, your effort is appreciated, we had a few small problems but we received enthusiastic help and effort from Reinier D (Yotpo support staff).. the problem is solved. resolved quickly, we will continue to use the service in the future
A very special thanks to Kenneth John M who helped us solve a problem and didn't give up until it was fixed and worked perfectly. Always sent updates and detailed explanations that helped a lot. We are very satisfied with Yotpo and especially with Kenneth John M. All the best!