Reviews (7,069)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

January 30, 2020

Support was quick, knowledgeable & helpful. There are some limitations if you are on the free version or monthly payment. We are still at an early stage of testing out this app but so far, we are happy with this app!  

The Basic Concept
Canada
6 months using the app
May 16, 2021

James C is the best! Super knowledgeable and was willing to answer a lot of my questions in a very prompt manner

Silk + Sonder
United States
6 months using the app
February 18, 2021

Junalou is an absolute superstar! Helped me quickly and answered all of my questions. The customer service is great with this app.

Proelium Apparel
United States
6 months using the app
November 2, 2022

Act fast and Quick Response. They are good understanding of what we need and get help from their developer team. Thank you so much.

summitncook
Hong Kong SAR
6 months using the app
May 6, 2023

Great experience, an excellent app. Most important is the support you have if you encounter any problems. Fast and effective!
James Edmar was extremely helpful and sorted out a small issue in no time, Thanks again!!

SamsonFishing
United Kingdom
6 months using the app
December 16, 2022

THE BEST REVIEWS APP! I RECOMMEEDE THIS APP FOR EVERYONE ECOMMERS. FAST SUPPORT AND VERY HELPFUL. 5 STAR FROM US!

Beastalete
Sweden
6 months using the app
Yotpo replied January 23, 2023

We appreciate your feedback, thank you!

May 16, 2024

Yotpo is a game-changer for our e-commerce store! Since implementing it, we've seen a significant increase in both the quantity and quality of reviews. The automated review request feature saves us time, and the ability to moderate and respond to reviews ensures we can address any concerns promptly. Plus, the social sharing capabilities help us amplify positive feedback across multiple channels. It's a must-have for any online retailer, i like Doner p work he help all time!!!

bestsupplementstoreus
United States
4 months using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

July 25, 2023

I have an issue in my store but John B is fixed just in 10 minutes I am really with the support. I will definitely recommend them

ICE GLOW
Australia
6 months using the app
October 24, 2014

Amazing app, sad than most of the incredible features are paid though, really does the job.

THE FUTURE SHOP
France
5 months using the app
February 1, 2023

Adorei trabalhar como Lemuel C. ele foi a razão de eu ter o vosso aplicativo em meu site, ele é uma máquina e muito prestativo, estava com imensas dúvidas e ele predispôs-se até a instalar o aplicativo no site e fazer as alterações que eu queria.
Sim senhora ele merece um bônus.

Forte abraço equipa yotpo !

THEWATER.SPACE
Portugal
6 months using the app
Yotpo replied February 2, 2023

Thanks for your feedback, we really appreciate it.