Reviews (7,070)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

December 20, 2023

Used the Live Chat option and spoke with Doner P, who was super-helpful. We needed assistance with getting the Yotpo widget added to an updated theme so that we can continue to Reviews Widget Inactive... Doner P got this sorted quickly and efficiently. Thanks Doner P.

Thread Spread
United States
4 months using the app
Yotpo replied January 19, 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

November 11, 2021

Nick was so helpful - I needed to fix some problems with the widget and he fixed it immediately. Nick, love you buddy.

Doywo
Austria
4 months using the app
Edited April 13, 2022

Support is very responsive ! Thank Allent M. you help us a lot ! recommended app ! support can also custom your looks in the store EDIT : Needed some additional help with our website. Doner P really took time to help us make the adjustments we needed. 5/5 Stars.

my-kuvings
Malaysia
4 months using the app
May 16, 2022

Amazing customer service. I was having a hard time importing my reviews form another app - not only did James help me with that but he also implemented everything. Was so nice!!!

Nua Swim
United States
4 months using the app
Edited July 9, 2023

Great customer service (Especially Ruzsel J), Fixed an issue I was having within minutes.

Very easy to install and get up and running as well

Solus
Australia
4 months using the app
March 1, 2014

Best app we've used - it's well designed, intuitive and has brought instant results. We've already added it to our second website. Can't recommend this app highly enough, many thanks for creating it!

sgt.smith
United Kingdom
4 months using the app
May 6, 2022

I'm very happy with the service.
The app look really great.
I would recoment to everyone that do online store.

Bliss Lingeries Store 2022
Canada
4 months using the app
November 2, 2021

Great service. Customer support helped me transfer all my reviews from our old Woocomerce platform to our new shopify platform.

All G Essentials
United States
4 months using the app
October 21, 2019

We use Yotpo reviews and love their solution. More importantly, they have an incredible support program. Super helpful agents and extremely fast to respond. Great team to partner!

DuFrane Watches
United States
4 months using the app
Yotpo replied October 28, 2019

Thank you for the glowing review! We really appreciate you taking the time. Happy to hear you're enjoying Yotpo!

July 27, 2022

Great Customer service from Jesus Lorenz in the Yotpo Chat Team. He was extremely patient and thorough and ensured that Yotpo now functioning as it should on our Shopify site.

This is Stelar
United Kingdom
4 months using the app