Reviews (7,070)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

May 6, 2013

Just getting used to this whole APP universe , I never used to need them. But if you don't have them now you will drown without knowing what hit you.
I searched for the one that seemed to attract the most people with highest ratings and easiest skill level.
BING, if thos are your criteria.this is your App. ! I got stuck on implementation of the widget, not sure why, I've done it a couple times previously but this time it just wouldn't fly. Dave was Speedy Gonzalez and helped immediately.
YOTPO to the rescue ! and on a Sun. !

KC
CHO Chief Hair Officer
Killer Strands Hair Clinic
www.killerstrands.com

Killer Strands Hair Clinic
United States
4 months using the app
April 6, 2023

Great app for showcasing reviews and driving traffic to our site, recent service has been excellent by Simoun.

Bio&Me
United Kingdom
4 months using the app
August 23, 2021

Super helpfull custumor support. Just in seconds after contact they made all problems go away ! Not one question was too much, very very patient and fast reply.

Detox your Eyes
Belgium
4 months using the app
Edited May 9, 2022

I haven't installed app yet because i am using another currently but so far the interface looks polished, the features are rich and support is awesome! Ronel R helped me out greatly. he listened carefully to my request, understood the issue and directed me to the solution. he was very knowledgeable. I am looking forward to a great experience. I will update this review once i get things up and running. we'll its up and running and so far i am very impressed. I am impressed by both the app and the support. Each and everytime I reach our for support they are right there. Happy S recently helped me out and he/she was awesome. thanks! 5/9/22 - as always, YotPo support is awesome. Kenn from tech support was able to resolve my request expediently and efficiently. Kudos to Kenn!

Element Tattoo Supply
United States
4 months using the app
July 9, 2019

I changed my website theme 3 times and was so confused about how to set the app up. Each time I contacted support they helped me right away no hesitation. I really appreciate that. Their customer service goes above and beyond. Thank you so much!

The Female Guide 4 Funds
United States
4 months using the app
Yotpo replied July 14, 2019

Thank you for the great feedback, The Female Guide 4 Funds! We are so happy to hear that you are pleased with the service.

January 25, 2023

Radly has been super helpful, he fixed all the problems I had. Amazing customer service. Thanks again !

Chanv
Canada
4 months using the app
Yotpo replied February 2, 2023

We appreciate your feedback, thank you!

March 17, 2020

Just installed the app. Easily to install. Just had a few small issues to be solved, so contacted the support team. Really great and quick support: so for that reason alone, they already deserve my 5 stars :)

By Jozef
Netherlands
4 months using the app
September 9, 2023

Yotpo Product Review tool is nothing short of exceptional! The user interface is intuitive, making it incredibly easy to navigate and manage my reviews. But what really stands out is their support team, especially Rhenant. I needed assistance, and Rhenant came through immediately with a swift and effective solution. Truly top-notch service that adds immense value to an already fantastic tool. Highly recommend!

The Gay Fashion Palace
United States
4 months using the app
Edited May 23, 2021

Ronel was super helpful. I received a prompt response to my chat request and was able to get exactly what I needed. Great Service! Thank you.

Shop Womaness
United States
4 months using the app
September 10, 2019

This application is great for collecting reviews automatically and posting them to our product pages. Easy to install and easy to use. The staff is great to work with if you need any assistance!

Conceal Canvas
United States
4 months using the app
Yotpo replied September 18, 2019

Hey Conceal Canvas, thanks for taking the time to leave a review! We are happy you are pleased with our service. Keep enjoying Yotpo!