Reviews (7,069)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

March 10, 2016

Great product. Reviews look great on the website and customers can review directly from their inbox. Shame they doubled their prices for the paid plans, if they ever decide to drop them, we would be more than happy to consider. The free plans are 80% what we need so definitely worth the time downloading and setting up :)

The Salty Fox
Australia
6 months using the app
April 27, 2021

Gimbert did an absolutely amazing job with very little effort on my part...just took charge and got it done...knocked it out of the ballpark!! Very knowledgeable, thorough, patient, and great troubleshooting skills. I was multi tasking and made the transaction so effortless.

Direct Solutions, LLC
United States
6 months using the app
Edited April 7, 2021

I am very impressed with this app-- I reached out to customer service to see if I can have my reviews posted on my website and Manny was super helpful and went above and beyond the original question I asked! I was able to add the reviews to my website, and Manny helped me find a color that matched my website! I am super happy with the level of customer support from Manny.

Pots and Peaces
United States
6 months using the app
April 5, 2023

Reinier D was SUPER HELPFUL, provided outstanding customer service and helped me with transferring my store reviews to the shopify platform

XOTIC
United States
6 months using the app
June 2, 2022

Nick S was sooo helpful! Love this review app! Nick helped me with my issue within 15 minutes, was very quick and really nice, made sure i didnt need help with anything else before exiting the chat!

Rhi Rhi & Co
Australia
6 months using the app
Edited August 16, 2023

Reiner, Ronel, Daniel, Simoun, Doner and Howell at YotPo was very helpful and helped me with everything I needed. YotPo has very good service and they are a good company to work with!

They are very knowledgeable about their product!

Sapo All Natural
United States
6 months using the app
March 25, 2021

Manny was very helpful with my request today and went above and beyond to make changes to my site to ensure a smooth and clean user experience. I really like the free plan as a small brand which helps gain customer trust!

SOSActivewear
United Kingdom
6 months using the app
Edited February 26, 2020

Great app! I’m looking forward to seeing the improvements on my shop once I stay getting reviews.
Excellent support!

Mythology Jewellery
United Kingdom
6 months using the app
May 10, 2021

After service was very nice. even if i am not familiar with technique, they taught me very precisely.

First Reach
Japan
6 months using the app
October 10, 2022

Excellent customer service. Doner was very patient and willing to help me step by step. highly recommend.

Nella
United States
6 months using the app