Reviews (7,070)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

September 29, 2021

I needed help regarding my review and Sheen helped me and fixed my issue very soon.I really appreciate Sheen's assistance . Great knowledge and customer service. Thank you

Sport Nets Abode AU
Australia
4 months using the app
June 7, 2014

I love this app! Used other review apps and never got any customer response. BUT this app really does work and the social function is great and I have already had orders from the reviews I post on to my facebook and twitter :)

This app is a must!

Dolly Mixture Clothing
United Kingdom
4 months using the app
April 21, 2018

We went through several review apps as a new startup with very limited budget. Yotpo, we found has the moves. Especially for gaining traction for the ecommerce platforms

groomin101.com

Groomin101
United States
4 months using the app
June 15, 2021

perfect and fast customer service was able to set up some custom coding in less than 5 minutes thanls

trynaturalseamoss
United States
4 months using the app
September 30, 2023

Mi trovo bene con il piano gratuito, che secondo me per far partire l'e-commerce è perfetto. Facile da impostare e utilizzare. In più gli assistenti sono stati sempre disponibili e molto preparati.
Consiglio

A Casa Mia
Bulgaria
4 months using the app
Yotpo replied November 28, 2023

Thank you for sharing your thoughts with us!

April 7, 2021

Five out of five. James assisted me seamlessly. I will use this app forever I guess. I have been using other reviews app too, but this one looks the most professional.

MINAM PROJECT
South Korea
4 months using the app
March 15, 2022

Thank you Nick S. for your help in adding embedded star and reviews widget on my website. Loved how fast you solved this issue for me.

Self Indulging
United States
4 months using the app
May 4, 2021

Fast, responsive and very helpful. Provided quick and easy information to help resolve my issue. Thanks for your help!

The Groomed Man Co.
Australia
4 months using the app
March 28, 2021

in less than a minute eleen solved my problem . I only used the app for 5 min but its very intuitive and easy to install and custom/use.

SHIMA
Spain
4 months using the app
April 8, 2022

Excellent customer service. When there is so much to learn with web integrations, this app certainly makes things easier for someone who is not tech savvy. The yotpo team are all very helpful

Blūm Organics
Australia
4 months using the app