Reviews (7,070)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.
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Excellent customer service. Doner was very patient and willing to help me step by step. highly recommend.
I had an issue with the reviews widget and Doner helped me to fix. He accessed my page code, made changes and it work. He was careful enough to make a back up before publishing the change, which is something important and most support teams from other APPs don't do it. Really fast support with online chat. Thanks!
I have only been using the app for a few days, and it's easy to use. Ran into a slight issue with the importing which resulted in duplicates but Joian Z provided fantastic support and assurances to resolve the issue.
So far so good.
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Gimbert was fantastic! He sorted my problem quickly and with ease. Very impressed with his customer service skills!
John G. was very helpful in troubleshooting the issue regarding widget & publishing review. I am glad there's people who can solve problems efficiently and clearly like John G. Saves us time & resources. Thank you!
Very helpful when I ran into problems. I would highly recommend this app. Especially for someone just starting out.
great customer service and great app I have been using it for a couple years on 3 sites. I would recommend it for anyone and Rionel and Joian Z both were amazing
The experience with the company was great- Their customer service is amazing! We were helped by Doner P and he definitely saved the day for us. <3
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Thank you for the great customer service from Leizel D, he helped me the whole through the whole process, spent time answering all my questions. Thank you so much! I can highly recommend!
Thank you for your review! We're happy to know you're satisfied with our customer service.
The support was terrific - It was a bit confusing to me as I'm very new to Shopify and Yotpo at first but now everything makes sense with their swift customer support team. It's also great that I can use it for free in the very beginning.
Thanks for your feedback, we really appreciate it.