Reviews (7,070)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

July 19, 2021

This app helps to gain more reviews from every channel and the customer service responses pretty fast. I just talked to Mark recently and he's very helpful.

PotsandPans.in.th
Thailand
4 months using the app
October 20, 2014

Definitely noticing increased sales from adding reviews to our products! Also we are using heatmaps and the data is confirming that our visitors are paying close attention to these reviews.

Australian Woodwork
Australia
4 months using the app
November 23, 2013

This app has everything you could ask for. It's amazing

San Sebastian Food
Spain
4 months using the app
Edited February 26, 2020

Excellent customer service! I used the chat box to get in contact right away and sought assistance in helping me add a badge to my website. Yotpo staff assisted me straight away!

Little Bamboos
Australia
4 months using the app
May 29, 2013

Overall very impressed.

- Easy installation
- Instant benefits
- Great Integration / Customisation
- Brilliant support from Dave and the team

Very impressed!

Chris

Android Direct
United Kingdom
4 months using the app
June 25, 2023

John B" really helped me a lot regarding my concern and provided me guidelines.Thank you very much for his kind help

Sex Doll
China
4 months using the app
Edited June 11, 2023

Warly S helped me a lot...thank you so much...
Very nice supporter....thank you for your support !!!

DOGGYFANDOM
Germany
4 months using the app
May 28, 2021

James C helped me with exporting reviews! though it was late, he very friendly and fast response time!

2MIGHTY
United States
4 months using the app
December 24, 2014

This is our favorite independent review app on the Shopify apps marketplace. This app automates the review process and makes things extremely easy for us to collect Third-Party independent reviews from customers automatically.

Mink Eyelashes
United States
4 months using the app
December 21, 2017

I've been using this app for a few years now. It does a good job collecting reviews. There are quite a few limitations for the paid version that we have. I'm not a fan of the social push it offers. The email templates are pretty clunky.

Fringesports
United States
Over 9 years using the app