Reviews (7,070)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

April 3, 2019

Very useful app, fast and very helpful customer service! It is perfect for my business, I love the automatic review requests.

AAJAPhotoProps
United Kingdom
4 months using the app
Yotpo replied April 4, 2019

Thanks for the awesome review, AAJAPhotoProps! Glad to hear you're happy with Yotpo, and in particular our automated review requests. We appreciate the feedback!

November 11, 2021

Great reviews app. immediate response. Fast issue fixing. UI/UX can be better. Thanks for the app Yotpo!

סטארט הום קניות באינטרנט
Israel
4 months using the app
May 26, 2022

Great app and great help from Radly E! Thank you. We have used Yotpo for 2 years now and are happy with it

We Are Fit Sweden
Sweden
4 months using the app
May 30, 2020

Amazing product and great customer service when I needed to resolve a few minor issues. We've collected 10x more reviews with this app than with standard Shopify reviews.

FinMan Fishing Innovations
United States
4 months using the app
June 3, 2022

Great product! Love it. Good service Having this help has been awesome. Thanks for all your help with this journey.

Xplorer Pass™
United States
4 months using the app
Edited August 5, 2020

Thanks Elven for helping me set up my star rating code. The instructions were very clear and easy to understand. Really appreciate the fast response.

Feyrehome Australia
Australia
4 months using the app
May 6, 2021

Great customer service, James was able to help me with a problem in a timely and efficient manner and I was able to progress forward with my site. Very appreciative of the professional service!

Sprout Rocks
Australia
4 months using the app
Edited April 27, 2023

Thanks for the help :) @Nicole L, it was super fast response, super helpful and definitely solved the problem.

Zarya cacao company
Indonesia
4 months using the app
January 23, 2014

Great little app. Easy to install and maintain.

Messenger Bags Company
United States
4 months using the app
February 7, 2022

Had an issue adding the custom widget code to the theme and went to the support. It was AMAZING. Robertini checked everything, working for several hours into my site. All you need and more.

DIRTEA
United Kingdom
4 months using the app