Reviews (7,070)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

January 2, 2023

Warly S is always helpful when I have a question about my Yotpo integrations! We've been using Yotpo for years now and we love the app for getting product reviews onto our website!

ShareTheSoap
United States
6 months using the app
Yotpo replied January 18, 2023

Thank you for writing a review — we value your feedback.

April 25, 2023

Kind tricky to import reviews to my store but agents like Rhenant are always available to help me and it only takes a few hours.

EXIBITS
United States
6 months using the app
September 26, 2022

I had some administrative difficulties and Warly S made sure that I get sorted out quick and fast. Appreciate the efficient service. Keep up the good work.

OhLayHair
South Africa
6 months using the app
February 11, 2022

Extremely hard to use. I upgraded then down graded to the free plan. So stressed out using. I dont know why it has to be this difficult. and its like you read the instructions but it tell you nothing. Customer service was helpful but the app is too hard to use

Junerosekurls
United States
6 months using the app
July 28, 2020

I use this app to collect my reviews. When I ran into a problem with my reviews appearing on my website after installing a new theme customer service was amazing. They had me up and running again in amazing turnaround time.

DeniseLondon’s Hair Company
United States
6 months using the app
May 23, 2022

Chat support was great. I talked with Kenneth John M and they answered my questions very quickly. They also proposed a solution to get more reviews in my shop.

SWALLOW公式ストア
Japan
6 months using the app
Edited April 20, 2021

Radly was very helpfull, this is a great app for having reviews on your shopify website :) now I have the rating star on my website

Aroma Nómada
Chile
6 months using the app
Edited April 13, 2022

Orly P was very helpful and sorted my issue out very quickly. JAMES SAVED ME FROM A CODING NIGHTMARE. INSTALLING MY REVIEW CAROUSEL FOR ME. THANK YOU SO MUCH . SUPER QUICJ RESPONSE TIME TOO.

The Divine Rebels
United Kingdom
6 months using the app
Edited May 31, 2023

The app is great! And the functions met my need. Highly recommended.
John B was amazing! I have been having this issue with setting up the review widget and he was patient to help me resolve the issue! Really appreciate what he has done. Thank You John B!!

Hiccpet
United States
6 months using the app
February 7, 2021

The app works really well. And helps build trust for my small business.
Lots of profanity words are automatically censored which is nice to know I don't have to personally monitor this. I did have an issue with a word being flagged that was not intended in a profane context, but Anne was able to help quickly - even on a Sunday evening! They even gave me screenshots on how to fix this myself should it happen again.

Rabbit Retail
United Kingdom
6 months using the app
Yotpo replied February 10, 2021

Thank you for leaving a review!