Reviews (7,098)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

June 14, 2013

A great app for any eCommerce site, boosts site's credibility and works pretty much seamless.
highly recommended.

thanks guys!

TeraStones - Each is unique, all pieces of the Holy Land
Israel
Almost 2 years using the app
June 2, 2013

Absolutely FAB... had a hiccup or two at the beginning, I'm not all that computer literate, but Dave was amazing, the response was so quick and it was sorted in a couple of hours. will definitely recommend

sugar and spice crafts
United Kingdom
Almost 2 years using the app
December 22, 2013

Absolutely love this app. Easy to install, quick response by support team and works really well! The reviews have been pouring in from my customers and that is so valuable to a product like mine. So happy I installed this app!!

Mrs. Jones' Soapbox
United States
Almost 2 years using the app
April 15, 2024

Great app and support! Thanks Donor!

Kaymar Magic
United Kingdom
Over 7 years using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback.

February 28, 2014

Great app!! One of the essentials for your store, easy integration and easy to manage.very well thought, helps us to bring more traffic and increase conversion rates!

Best,
Luxury Buddy

Luxury Buddy
United States
Almost 2 years using the app
May 26, 2024

Good Work Doner P

sellerssoft
United States
2 months using the app
Yotpo replied June 7, 2024

We appreciate your feedback, thank you!

Edited August 4, 2016

Been using Yotpo for a few months and upgraded to premium because of the features we wanted. Have to say the customer support was also premium as well, they installed rich snippets for me when I got totally stuck and was thinking I would have to pay someone to get it done. Really first class, with a business like ours we rely very much on our reviews in getting new site visitors to purchase and Yotpo most definitely does that. The ability to post a review direct from the email is a killer feature. Get it!

Edited. Aug 2016.I was on the $30 monthly plan (now $399!!!!) and I uninstalled it despite the warnings that my plan was no longer available. Why would I do that you may ask ? Simple, I wanted the benefits of inline SEO where the reviews themselves are in html not Javascript and can appear in organic Google search results.Very useful for keywords, that would have meant me forking out, wait for it, $499! May even have gone up now, can't tell as they no longer have open pricing. I looked around and there are new kids on the block that were not around when I went with Yotpo. I am now with Judge Me, $15 monthly with everything that I wanted and customer service that is simply awesome, it rivals Yotpo with it's features and will no doubt outpace it the way theydevelop it.

As others have mentioned I think the Yotpo pricing now puts it out of reach of all but the biggest stores. Even then I am left wondering why anyone in their right mind would want to shell out that sort of cash for a product that offers little, if any, benefit of it's far cheaper competitors.

Ourthaicurry
United Kingdom
Over 1 year using the app
April 14, 2014

Absolutely useful app, easy to use, very happy with it. Recommend to all Shopify owners.

www.myqty.com

MYQTY.com
Singapore
Over 1 year using the app
May 30, 2024

Doner was great helping me resolving my issue asap. i am loving the app so far. weldone

SOOSLICK
United States
About 1 month using the app
Yotpo replied June 7, 2024

Thank you for sharing your thoughts with us!

May 15, 2014

Great app! Completely automated, works great. I should not have waited so long to install an app like this, but now glad i did. Stared to get reviews the same day i installed it. Good work!!!

skinpatico.com
United States
Over 1 year using the app