Reviews (7,143)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

Edited September 6, 2024

Continued great support from Yotpo when you need it. This time, thanks to Shirel Garfinkle!! We've used them for 3 or 4 years and are very happy :)

Shout out to Justine Romeo Sy who helped out with an issue today (2 Oct 2018). Another 5 stars if I could give it!

And to Caroline who helped me out this week (w/c 4th May 2020). Another *****

And to 'Warly S.' who helped me out today - helpful, speedy, courteous and sorted the problem! Thanks Warly! (3rd Sept 2023)

Here we are again, 16th Aug 2024, and great service to Vien E. who resolved an issue and communicated brilliantly. Thank you! *****

Thank you also today, 6th Sept 2024, to Doner who helped out perfectly with a product page star rating query!

Bloomsbury Manor
United Kingdom
Over 11 years using the app
February 7, 2024

Great service and Ruzsel helped us immediately with the repositioning of the widget.

Pettsie
Slovenia
About 1 hour using the app
Yotpo replied March 7, 2024

Thank you for writing a review — we value your feedback.

March 7, 2024

very helpful support

24seven Comfort Apparel
United States
About 4 hours using the app
Yotpo replied May 24, 2024

Thanks for your feedback, we really appreciate it.

November 26, 2022

Nicole is terrific - very patient and kind in helping me update our newly installed reviews. Thank you for your quick efforts and solid work!

MexicanVanilla.com
United States
Over 10 years using the app
January 23, 2015

Fabulous support, fabulous functionality, fabulous results. Went from free program to the premium & love the new features & ratings on Google with the paid service. Helps support our credibility. It keeps you engaged with your customers & shows you really care to hear their voice!

The Leotard Boutique
United States
Over 10 years using the app
August 6, 2020

Absolutely brilliant app and I got immediate support from Sheen when I was struggling to add my reviews to my website. 100% recommend

Echo Designs
United Kingdom
Over 10 years using the app
August 2, 2023

Stephanie provided prompt assistance in adding star ratings to our new theme and customizing it for our needs.

Discount Beauty Boutique
Australia
About 10 years using the app
February 6, 2014

Just what I was looking for. Easy to use with great support. Pulls together feedback for my site and our social networking. Gives visitors to our site more confidence in making a purchase from us which was missing previously.

I would definitely recommend to anyone who needs a simple but professional product review solution. Thanks Dave!

Stephen Brown

Lola and Daisy Designs
United Kingdom
About 10 years using the app
July 17, 2023

not only a great app, but the service is what makes me stick to Yotpo. Arven S, from support helped me today and was incredible.

Hawkins & Shepherd
United Kingdom
About 10 years using the app
March 11, 2014

Great app- easy to use and great to have individual product reviews on our website and on social media

Iconic Sport Sun protective apparel
United States
About 10 years using the app