Reviews (7,152)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

February 16, 2014

We've been using Shopify for a little over a year now, and I've tried several free apps, some of which we're still using quite successfully (Chimpified, etc.) This is the first time I've felt compelled to write a review for an app, though! I just turned it on about three days ago, and I've been so pleasantly surprised at how easy and effective it's been to add customer reviews to products in our store. I checked the box for the app send out automated emails asking customers to write reviews, and we've gotten 20+ great reviews in just one weekend, which really adds to our store. I also just turned on the floating Reviews tab that now appears on the store, and created a "Recent Customer Reviews" page on our site using the easy copy-and-paste script that Yotpo provides. It is the best combination of an app being EASY, free, and really making our store richer that I have come across so far!

Invalsa Coffee
United States
Over 1 year using the app
January 6, 2015

Very smooth app with all the features needed for proper review management.

Sproutfield
United States
Over 1 year using the app
January 3, 2015

I can't believe that I didn't start this sooner. I love the ease of use and the reviews that are coming in to my site. If you are on the fence about setting up this review system... I highly recommend you don't wait. I imagine I could have received more social proof if I would have started using this sytem sooner.

Mountain Man Soap
United States
Over 1 year using the app
October 5, 2014

This is an outstanding app that every store owner should have. The premium feature allows your customers to ask questions about products they are viewing. This questions are then send to you the owner of the store as well as well as to buyers who have previously bought the product. The answers from this buyers are unique content which at the end of the day brings up your site in the search results. This app also have what is called seo tricks. The wonderful thing about this feature seo tricks is that it is hosted on a mini site which comes up in search results. This have resulted in us being on the first page of google because of this mini site. If you are a store owner and customer satisfaction is important to you then definitely you want this app. You can start with the free version and update to the premium version when you think you are ready for it depending on the volume of your sales and the goals you are trying to achieve. Also with the premium version you can respond to customers review.

uhsupply
United States
Over 1 year using the app
August 15, 2014

Great app. I can truly say that it has had a positive impact on our business. I didn't know much about it prior to our developer recommending it but since then I've done my best to use it as much as possible and it has truly paid off. I'm looking forward to continued relationship with this organization.

Blackartdepot
United States
Over 1 year using the app
January 3, 2015

just great. can't wait to be able to pay for premium features. yotpo is just the perfect product for a vintage goods store. this is it.

Apartamento 61
Brazil
Over 1 year using the app
June 25, 2013

The team and app have been outstanding. Our store www.viewsport.us has already racked up 50 reviews and it helping lift our ranking in Google. A+.

ViewSPORT
United States
Over 1 year using the app
February 21, 2014

Love it! Easy to install and use.

Changed from another App to Yotpo and found it much more powerful. Love the "verfied buyer" and "verified reviewer" status and the fact that you can push the reviews to social media.

The fact that on installation it automatically emailed review requests to customers who had order previously was a nice surprise. Didn't realise until the reviews started coming in from customers who had ordered several weeks ago.

Executive Accessories
Australia
Over 1 year using the app
November 25, 2014

Very happy so far! Design can be customised sufficiently so it looks nice and it's easy for customers to give reviews. Would definitely recommend!

Playa Payaya
United Kingdom
Over 1 year using the app
June 22, 2013

This is a fab app, easy to install, great step by step instructions to help you through the set up - and looks great on the site. - I highly recommend you install this.

ninjakiosk.co.uk

Ninja Kiosk
United Kingdom
Over 1 year using the app