Reviews (7,070)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.
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We use Yotpo "growth", but for the startup, it has enough functionality to go around. What I really enjoy is their customer support, super fast to respond and quick to help you solve the problems you're facing with as much detail as possible. Kudos to Yotpo rep Lemuel.
So far yotpo has been working well for me.
I had to transfer reviews over to it and Jo Lorenz helped me out and transferred all my reviews over quickly.
Thank you for leaving a review. We're happy to hear Jo Lorenz was able to help you with your issues.
I say to everyone - Yotpo has the best customer support on the whole earth. Joian Z helped me solve problem that I had on my site for many days - in a matter of minutes!
Can't recommend them enough!!
The good: great tool overall for utilizing reviews to help drive conversions. There are good app integrations with referral/points programs, and customizable widgets to fit any site or brand. Great support from our direct manager and other Yotpo employees whenever we have issues. Easy integration with Facebook to automatically push good reviews. Easy moderation and communication with customers.
The bad: Not a 5 star review because the dashboard seems to have many flaws that make managing a campaign more difficult than it needs to be. Simple functions (search, uploading files, etc.) within the dashboard continue to have "bugs" that never seem to be priority to fix. Integrating with multiple URLs and syndicating reviews across them is only possible at a very high cost.
Special thanks to Jeorge Kenneth who stayed with me a long time today making sure I resolve all my questions and needs to display everything as I wanted to. First time using the chat and was really effective.
App support is very helpful and fast! It didn't even take 4 minutes for my query to be solved. Kudos to Orly, the app support.
Jane Rilu was a HUGE help to me! Jane helped me create and install a reviews carousel on my homepage!
Don was absolutely outstanding great help! Helped me get everything installed quickly and working great can't wait to use this platform. Also needed help from Manny these guys provide awesome and fast customer service.
Super Support, work pro and fast... Can be little cheaper :D Have a nice days and perfect weekend ...
Pauline was great!! I input the code wrong and literally within 5 minutes of me giving her collaborator access to my store she emailed me back saying it was all fixed :) Amazing support!
Hey Cheekyy! Love the feedback, thanks so much for the great review!