Reviews (4,855)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective management of customer reviews, boosting trust and conversion rates. It features an intuitive interface, automated review requests, and seamless integration with Shopify. Additional tools include email, SMS, pop-ups, and loyalty programs. Setup is simple, and the responsive customer support team is noted for its efficiency in resolving issues through live chat.

May 16, 2024

Yotpo is a game-changer for our e-commerce store! Since implementing it, we've seen a significant increase in both the quantity and quality of reviews. The automated review request feature saves us time, and the ability to moderate and respond to reviews ensures we can address any concerns promptly. Plus, the social sharing capabilities help us amplify positive feedback across multiple channels. It's a must-have for any online retailer, i like Doner p work he help all time!!!

bestsupplementstoreus
United States
3 months using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

March 24, 2019

Nice and easy to use for customers & myself on the back end. Support is very fast too. I love that it's got a free version. Thank you!

Sea Spell
Australia
Over 4 years using the app
Yotpo replied March 27, 2019

Hey Sea Spell, thank you for your feedback! We are glad to hear that you are happy with the Yotpo service.

February 14, 2024

It works correctly, but the appearance according to website is hard to find

Indyeva
Canada
14 days using the app
Yotpo replied May 24, 2024

We appreciate your feedback, thank you!

May 12, 2025

MUD Jeans
Netherlands
Over 4 years using the app
April 9, 2025

Super Materias
Mexico
Over 6 years using the app
April 3, 2025

Imperial
United States
About 1 year using the app
March 26, 2025

AwokeLion
China
7 months using the app
March 20, 2025

Oh My Cream
France
12 months using the app
Yotpo replied June 10, 2025

Thank you!

April 2, 2025

Scandinavianbiolabs.com
Denmark
About 2 months using the app
March 15, 2025

Goorbb
United States
6 months using the app
Yotpo replied June 10, 2025

Thank you!