Reviews (7,070)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.
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So this support chat relieved the triple decker stress sandwich I created for myself unknowingly. When I reached out to support via the live chat, and JOHN G, stepped in to assist; he understood what the mistake was I made but assured me he could help. And then in my opinion, put on his Yotpo cape and began to get to the bottom of what needed to happen. He explained it to me but I was confused and didn't hesitate to let him know and he graciously offered to assist and stuck with me until the task was correctly and successfully completed.
I relaunched my site on a new platform and it’s known that reviews are a must have for selling online so JOHN G. being able to get those product reviews onto the new site for me “added years onto to my life” lol, as I told JOHN as much while he was assisting me.
So this twofold moment for me, I offer up for Yotpo to use in future marketing campaigns for the platform; and that is, what a day I choose to give the Yotpo app a try when I had my woo commerce site because I’ve changed platforms but I’m still able to get use of the reviews for the products that received them and even when I could have proverbially have “shot myself in the foot” trying to get the reviews from old site to the new one, the Yotpo support can help turn bad misstep into a good look; because they know they’re product.
Thank you JOHN G and team. I greatly appreciate your know-how and willingness to help you guys ROCK!
-Tanya
Amazing customer service. Warly assisted me very well and made every super duper clear, even went the extra mile and cleared my cache for me. Cannot be happier.
Great customer service, app works really well.
Radly was a killer helping Me solve my questions. I completely recommend!
Great experience, an excellent app. Most important is the support you have if you encounter any problems. Fast and effective!
Doner P helpful for everything, i like it.
Thank you
Love it! Yotpo is super easy to use and they are always available on Chat and very thorough in helping.
Great functionality, and really easy to install. www.eChic.com.au
Fast customer service and Arven help me set up start review show for all items on panges, that's the way I would love it to be! Great APP and great service!
Yotpo's customer service was fantastic!! James Edmar C, Kenneth John, Reinier and Joian Z helped answer all my questions quickly and effectively. Highly recommend!
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Love this App. The customer service is super helpful. They walked me through the cold install. Thanks for being so helpful. Nice APP, high recommend !
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I had a slight problem in getting the reviews to appear on my site the way I wanted them to. Manny was very helpful in resolving the issue. It was nice to have someone to edit the code for me rather than just telling me what to do likely creating more confusion. Thanks Manny! Edit: I have had a couple of issues the last few days and both Lemuel and Rilu Jane were very helpful.