Reviews (7,070)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

November 10, 2023

John G helped us with verifying our domain and answered several other questions. Very helpful and knowledgable, thanks!

Capital Play
United States
4 months using the app
Yotpo replied November 28, 2023

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

October 11, 2022

Perfect job assisting. Just what I needed. Thank you so much for this! Will keep you posted if anything else comes up.

everest-europe
United States
4 months using the app
Edited October 28, 2022

Daniel was very helpful. He moved my reviews from an old Yotpo account to the new one. It had been done previously, but failed to load.

Yeah Nah Goods
Australia
4 months using the app
Edited December 14, 2021

Kenneth was very helpful and got me right where I needed to be quickly to customize site. Quick and easy... thank you!

Become Solid
United States
4 months using the app
July 6, 2023

Very professional app, user generated content and reviews go a long way for potential customers in building trust and being all around helpful in figuring out quality and sizing. John G was very helpful in getting the reviews to properly display on collection and product pages. Would recommend!

weld mfg
United States
3 months using the app
June 30, 2021

I have used this app for a Shopify project and it did its job well and we are very happy with it. Thank you.

Farla Medical
United Kingdom
3 months using the app
June 15, 2021

Although there were some minor issues, but this app works great so far. And the customer service is good, Ed, Sheen and Eunice did great jobs to answer our questions, and fix most of our problems. one suggestion we would like to give to customer service: when an issue is reported, please communicate solutions and associated impacts/risks to customer before take any action. This will let customer to evaluate impacts/risks before implement solution. In whole, we do recommend this app to e-commerce shop

La Coéss
United States
3 months using the app
August 6, 2021

I am happy to share such excellent software and user-friendly services.This software has helped me a lot of work, allowing me to better show my Shopify interface.
I really hope that more people will know about this app.

InnoView Monitor
China
3 months using the app
March 7, 2022

This app is by far the best .. super cost effective and the support is second to non .. Robertini and the rest of the team are so helpful with every element and help get the most out of the reviews .. just awesome !

Botanics To Skin
United Kingdom
3 months using the app
Edited July 19, 2023

Just migrated from another reviews app and the support from Reinier, John B & Doner was really helpful in setting up a star rating widget in the code that I couldn't find as well as successfully importing all our reviews. So far the app is great and has everything I need in the free version to try it out and have just upgraded to the really affordable growth plan.

BARKLEYS
Australia
3 months using the app