Reviews (4,864)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective management of customer reviews, boosting trust and conversion rates. It features an intuitive interface, automated review requests, and seamless integration with Shopify. Additional tools include email, SMS, pop-ups, and loyalty programs. Setup is simple, and the responsive customer support team is noted for its efficiency in resolving issues through live chat.

April 30, 2024

Cherry Bee Collections
United States
About 3 years using the app
Yotpo replied May 24, 2024

We appreciate your feedback, thank you!

May 19, 2024

iBags - Luggage & Leather Bags
South Africa
About 3 years using the app
Yotpo replied May 24, 2024

We appreciate your feedback, thank you!

December 18, 2023

PokeNinJapan
Japan
Over 2 years using the app
Yotpo replied December 20, 2023

Thanks for your feedback, we really appreciate it.

October 24, 2023

HEYCHIC
Australia
Over 1 year using the app
March 7, 2024

Stille
Norway
6 months using the app
April 4, 2024

ESW Beauty
United States
5 months using the app
Yotpo replied May 24, 2024

Thank you for writing a review — we value your feedback.

November 30, 2024

Argente Jewelry
Canada
About 3 hours using the app
Edited October 10, 2023

Petz Park
Australia
3 months using the app
Yotpo replied June 30, 2023

Thank you for taking the time to leave a review — we sincerely apologize for the inconveniences. Our records show that our team has been in contact with you. We've resolved some of the issues you're experiencing and we're actively working to resolve some of the remaining issues. If there's anything else we can do to assist you, please don't hesitate to reach out.

October 25, 2023

ves.sg
Singapore
3 months using the app
Edited September 3, 2024

FOX & WOLF
Spain
Over 1 year using the app
Yotpo replied March 9, 2023

Thanks for your feedback, we really appreciate it.