Reviews (7,070)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.
Refine
-
By rating
Warly provided great service. He was prompt and able to assist my needs immediately. I would recommend this app to others.
Thank you for writing a review — we value your feedback.
Paulo was excellent in assisting us with our request! Excellent customer support. Highly recommend the app!
Thank you so much for taking the time for leave a review. We're so happy to hear Paulo was able to help and you're loving Yotpo!
We asked quite a lot of questions, and they are willing to answer all of them. Thank you Ruzsel John N:)
Great app! Customer support is superb! Eleen was very helpful,patiently answered all of my questions
Great customer service and support. We've been using the app for a few months and spoke with Doner P about an issue. Easily resolved and photo instructions were provided!
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!
C'est une bonne application efficace et utile pour les boutique avec plein d'option utile et un service clients toujours disponible et qui aide rapidement quand on en a besoin et accueillant. Collecte vos avis clients et les publie sur votre site et plus d'option disponible .
I am so pleased with this app! It works like a dream for us!
Pros:
Excellent instructions for installation (which for me was needed as I don't do html!)
Smooth and slick looking on your site - customisable
FANTASTIC support - thanks Dave xx
Allows both store reviews and product reviews
It pushes feedback to social media
It's FREE!
Cons:
I can't opt for the default email which captures feedback to leave store testimonial instead - as a small seller of pre-loved Pandora charms our products will change so frequently
I can't respond to feedback with our thoughts etc
When using the moderation it isn't always clear from the screen that your actions have updated but this might be my browser
Overall BLOOMING FANTASTIC - see the beginnings of our reviews on www.charm-addict.com
I was having some trouble with the widget but Simoun Francis was such a helpful support rep! I am positive he and the advanced support team will help resolve my issue.
I just got the app, so I still have to see whether I like it. This 5 star review is for Donald, who helped me get everything set up on my theme... the star rating widget, product review widget, and the review carousel. I'm really pleased with their service. I have a couple integrations to set up still, so I will have to update on that later.
Kenneth John M was very helpful in helping me get my reviews app up and running. It is actually very easy to use.