Reviews (7,070)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

May 20, 2023

The feature of this app are everything and then when i had an issue i contacted CS and they ended up being as good as the app and even provided me with a custom HTML to fix my issue. special props to Allen M.

My Store
United States
3 months using the app
April 3, 2021

A massive thank you to Sheen who supported me and helped me gather my site theme with reviews to exactly how i wanted it. great stuff.

FORTY KNOTS BEARD CO.
United Kingdom
3 months using the app
Yotpo replied April 4, 2021

Thank you for taking the time to leave a review, we really appreciate it!

Edited December 28, 2021

Nick and Kenneth were really great in helping me and answering all my questions. He provided quick customer service and was very nice

Madera Bands
United States
3 months using the app
March 7, 2022

24-hour customer service all-round support. Don't worry about whether the plugin will be integrated, leave it to the customer service, and everything can be done. thank you very much!

Mouteenoo.com
China
3 months using the app
February 10, 2023

Customer Service is the A++++++ Suger L. was ready to help and did not stop until the problem was resolved. Thank you!!!

Ralph Jacobs
South Africa
3 months using the app
Yotpo replied February 24, 2023

Thanks for your feedback, we really appreciate it.

November 4, 2023

I am very pleased with Yotpo service. Ruzsel was very patient and helpful.

Lemon Pepper KrrrakHouse
United States
3 months using the app
Yotpo replied November 28, 2023

Thank you for writing a review — we value your feedback.

September 28, 2023

Shout out to Ruzsel J for quickly helping me customize and shift around some of the widgets. Yotpo support has always been amazing. Thank you very much!!!

Cave Pets
United States
3 months using the app
Yotpo replied November 28, 2023

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

December 9, 2021

Great fast support from Nick S on a quick troubleshooting question for my Shopify. Was able to connect my reviews to the top of my product pages.

DARITY
United States
3 months using the app
July 23, 2021

This app checked all my boxes and was extremely simple to set up. Customer service was fantastic; quick and detailed responses.

Metaforick
Canada
3 months using the app
January 30, 2024

great store

Speedpeeps
United States
3 months using the app
Yotpo replied March 7, 2024

Thank you for writing a review — we value your feedback.