Reviews (7,157)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.
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We are using this app to get site reviews for our shop that sells cool printed t shirts online .Yotpo is a very convenient way to do it!
I used to like this app. After some issues, I reached out to try to figure it out, and the support has not been helpful at all. Very frustrating. I hope to find a replacement instead of using them.
Thank you for taking the time to leave a review. Please know that we completely understand your frustration and we apologize for the inconvenience. Our customer service rep has reached out to you several times to address any issues you've encountered. Please contact us again if you are experiencing any lingering problems.
Chicky Dee;s Gifts: https://shop.chickydee.com/
Awesome app!!
We've used this app for just a few weeks and have already received dozens of positive reviews. Because we were very concerned about abusing our customers' trust by sending them unsolicited emails requesting a review, we customized our email so there is no question it is from us - and have since asked our first dozen reviewers how they felt about it - not one of them thought it was creepy or spammy, much to our relief. It is really nice to have a way to share the nice things people say about our product and cause.
Very happy with this app, we've used it for about 3 years. Easily gets customers to provide great feedback.
www.specialcelebration.com.au
Excellent App and support. Being able to collect customer reviews and have them published onto my website is a huge benefit. I look forward to taking advantages of many of the other services too. A simple to use interface, however there was always extremely helpful support team member available whenever I required any assistance. I can not rate them highly enough
Doner P was very helpful and fixed our problems quickly! We are so happy with the customer care. Thank you!
Fastest service in town! Thank you so much! Happy S. was amazing and to the point...highly recommend this app!
Thank you so much for leaving a review! We're happy to hear Mary Ann was able to help you and we'll definitely pass on your kind words.
John B. was great help when I had some issues with duplicate reviews. Love Yotpo!
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It works as expected. We don't have a plethora of reviews coming in, but then we have a tiny presence online. But if you need a review app this is a must go to.