Reviews (7,150)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

October 20, 2014

Very happy with this app! Re-did our site theme and incorporated Yotpo, in the first 72 hours we generated nearly 30 reviews and identified a few customer service issues we were not aware of. Fast customer support, too!

POINT 3 Basketball
United States
About 10 years using the app
May 22, 2016

Good tool. The free version is enough for what I need for now.

Vj Galaxy
Spain
About 10 years using the app
June 12, 2013

This thing is pretty great! Engages customers in a simple way to help fill your store with conversion driving customer reviews from verified shoppers. It also provides a great way to help provide customer service to dissatisfied customers and turn them into positive reviews and repeat business! Thanks Yotpo!

The Alley Chicago
United States
Almost 10 years using the app
June 16, 2023

Functionality is exactly what we need - there are some glitches now and then but customer support is always fantastic. Have worked with John B and Doner a few times now and have always found a very quick and simple resolution.

Consonant Skin+Care
Canada
Almost 10 years using the app
Edited April 19, 2023

Great product and super helpful team. I required some custom code and their cs team was quick to help and resolve. Kudos to all

Blackbeard's Den
Australia
Almost 10 years using the app
Edited October 12, 2023

Great customer service. I needed some support to help me upgrade the reviews widget and Joian Z upgraded all the widgets and removed the old code. Saved me lots of time. I been using yotpo for over 10 years now and it really helped my online store XtremedigitalgraphiX.com

Xtreme Digital Graphix
Canada
Almost 10 years using the app
April 12, 2014

Great, effective and easy to use. One of our best apps without question!

Gayas Secrets
Canada
Almost 10 years using the app
May 9, 2013

LOVE this app! This is the second store I have installed it on because it's so great. It adds social proof easily, works seamlessly, posts automatically to facebook, and there is great customer service.

Yippee!

Hoopclothes.com
United States
Over 9 years using the app
April 21, 2023

Rhenant was super quick and helpful and resolved my issue right away. They are clearly very knowledgable about the system and I am excited to use Yotpo for our website.

Pyure Organic
United States
Over 9 years using the app
March 23, 2023

I love this app. I was using it for years. They constantly improve their features.
Technical support is great. I had some issues and Jeorge Kenneth V resolved this issue in 5 min.
Cannot be happier with the app and tech service.

forENVY
United States
Over 9 years using the app