Reviews (7,156)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

August 2, 2023

Jeorge Kenneth V was very quick and helpful. Had all my questions answered in a matter of minutes and cleared the cache to help speed up the change I needed made.

Moss Danforth
Canada
Over 9 years using the app
September 23, 2022

Thank you so much, Simoun S. for making the Yotpo carousell setup work quickly. It is much appreciated!

playhao - Toy Shop Singapore
Singapore
Over 9 years using the app
September 26, 2023

Fast, helpful support from Doner - much appreciated!

Comedy Card Company
United Kingdom
Over 9 years using the app
March 17, 2015

This app seems to cover everything you could want from a review app. I just wish the monthly fee was cheaper. We do not get the volume of reviews to justify subscribing to it at this time, but even the free version works superb!

Freedman's
Canada
Over 9 years using the app
October 23, 2013

I installed this app on my store that sells groomsmen gifts and was blow away at how simple and powerful it is. In the past I emailed customers and asked them for reviews that we could use for our testimonials page, which was a lot of work. Yopto does this automatically for you, and within a week of installing they had help ed me get 13 great reviews on our groomsmen gifts. It was simple and free, so its hard to beat that. They have a few paid features which I'm thinking about purchasing, but I haven't bought them yet.

Groovy Groomsmen Gifts - Cool Gifts for your Groomsmen
United States
Over 9 years using the app
May 23, 2023

Rhenant is Amazing advisor.
Rhenant solved all my problems and explained them in an easy way.
If there is another problem next time, I want to work with Rhenant. thank you

Soho Style
United States
Over 9 years using the app
Yotpo replied May 24, 2023

Thanks for your feedback about Rhenant, we really appreciate it.

July 2, 2019

I've used Yotpo for a few years now. The app is simple, works well and has excellent functionality. On top of this, their support is brilliant. Having launched anew theme recently, Yotpo, in particular Danreb, was fast and efficient in re-installing the app and making sure everything work. Very much a recommend from me.

Nordiclife
United Kingdom
Over 9 years using the app
Yotpo replied July 7, 2019

Hey Nordic Life! We love hearing from long time users, and really appreciate your awesome feedback. So glad to hear we are meeting the mark when it comes to great service. Thanks for taking the time to leave a review!

July 26, 2018

really improves conversion of sales, easy to use.

Quality Golf Cart Covers
United States
Over 9 years using the app
April 5, 2023

I had a problem with the color of the review text blending into my background, and contacted Yotpo Support for help. Allen M took the time and really tried hard to help me fix it. We ran into some issues and had back and forth, but he kept troubleshooting and got it done in the end!! I'm a happy girl and THANK YOU YOTPO AND ALLEN FOR BEING SO AWESOME!!!

Moonfire Charms
United States
About 9 years using the app
December 10, 2021

This is such a great app to generate and request reviews, especially along with the rich snippets option to rank on search results. A Big shout out to the support team as well (especially Lemuel) for timely resolution to queries and helping us get additional credits to meet our review milestone!

Moksha Lifestyle Products
India
About 9 years using the app