Reviews (7,070)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

July 3, 2019

Really nice app, it definitely helps with conversion rates and it provides flexibility to place it in different locations of our site and feature great verified reviews. I had a few technical questions and they were very nice and helpful.

Tantrum Fix
United States
3 months using the app
Yotpo replied July 7, 2019

Thanks for the great review, Tantrum Fix! We are dedicated to giving our customers plenty of flexibility when placing their Yotpo widgets across the entire buyer journey. Thanks again for the feedback, and keep enjoying Yotpo!

May 6, 2015

Easy to install and setup in no time! Yotpo is a great tool!

Vape Ape
Australia
3 months using the app
May 25, 2021

I'm not the most tech savvy, and this is app is fairly easy to navigate. However, the team (including today's hero Ed) are AMAZING they are quick to respond and help, and they make it so easy, and they are super nice and very patient. Will stick with this app may even upgrade when i need too as the help really does set it apart from other apps. :)

RetroEsque
United Kingdom
3 months using the app
April 7, 2021

Mary helped me with the issue really quickly. I'm on the free trial and it has everything that I need. Strongly recommended.

Luxe Galaxy
United States
3 months using the app
January 9, 2024

Super efficient. Rhenant T answered all my questions and resolved my issues in 2 minutes!

Étymologie Skincare
Canada
3 months using the app
Yotpo replied January 19, 2024

Thank you for sharing your thoughts with us!

November 25, 2014

for free apps, i will give more than 5 star..

Faidzofficial
Malaysia
3 months using the app
March 27, 2021

Staff was amazing, helped me with exactly what I needed as far as editing code! Couldn't have asked for better support!

HIHR Offroad
United States
3 months using the app
September 8, 2017

It is so good, easy to use, and run well.

Morimatea2
China
3 months using the app
July 13, 2017

Customer service is fantastic and looking forward to using this to its full potential.

Wilkies Pcs
Australia
3 months using the app
September 3, 2021

I absolutely love this review app , I prefer it over other review apps I've used in the past. Customer service is amazing, and fast, especially the help I received from help support agent named "Eunice" who responded very quickly when I had an issue. I would recommend this to anyone looking for a review app for their online store.

MIGOZE
United States
3 months using the app