Reviews (7,070)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.
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John B was helpful when we had a problem connecting our reviews to our Meta account. I have sent an email previously about it to Support but that person was unhelpful and fell out of the conversation and never followed up after two emails. I appreciate John looking into the problem and sending a follow-up. Thank you!
Very happy with the work done. It has been fast and with excellent customer service. Thank you very much Yotpo for your collaboration, it has been helpful for my online store.
Ronel R was extremely helpful and patient with me. He quickly helped fix the issue with efficiency. Great customer service!
Great support #RonelR #RhemyR, easy to implement, very good app interface, many useful tools to get ratings!
Super helpful! Very easy to talk to.
Thank you for writing a review — we value your feedback.
Great app. easy to use and super easy to install. I contacted for something minor and they were quick to respond and very helpful.
Thank you for taking the time to leave a review, happy to hear we were able to help!
amazing costumer service and very little waiting time before speaking to an actual human being!
Doner P, was quick to respond and had the problem sorted out in no time!
Great App and Great service all round!
Me ha sido muy útil esta App, Me encanta. Gracias YotPo
Ruel who helped me with my issue is definitely a 5-star employee, but in the past, I've worked with other sales reps and had to go back and forth over the same issue, and even though it would have been much simpler to explain over the phone, they would not get on a call with me. It's also hard to locate the support option on the website. But Ruel was a total pro with my most recent issue!
Thank you so much for taking the time to leave your feedback, we're sorry to hear about your experience. Our support agents are indeed total pros :) and are now available 24/7 through email & chat.If you would like to get in touch, we would be happy to help you further.