Reviews (7,070)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

January 4, 2018

grrrreat. i was searching for this app!

Yogacurves Com
Switzerland
3 months using the app
February 18, 2020

Fantastic product, and wonderful support!! Would highly recommend to anyone looking to build out a significant review portal...

Maxwell Skincare
United States
3 months using the app
November 25, 2019

Very very easy to use. Looks good & their customer service is outstanding. The best reviewing app. It also sends automatic emails to remind customers to leave a review.

Eglow’s Dollhouse
Sweden
3 months using the app
February 27, 2014

Love Yotpo! There are so many great features in this app and it is free! Simple to install & customize to match your theme and support is quick to respond and even help me set up the rich snippets. The only 3 things I would like to see change are being able to make the submit button smaller (not familiar with css & that is how you have to do it), being able to get rid of the "reviews by yotpo" text & being able to change or eliminate the default profile picture next to the review, (his hair is horrible, haha!) but the pros by far outweigh those cons, those are small things compared to what you get with this app. Definitely recommend!

1 Of The Family
United States
3 months using the app
December 2, 2022

Great customer service. Daniel P did a good job with issue triage and fixing it in a timely manner.

Vitamin Ally
United States
3 months using the app
Yotpo replied January 23, 2023

Thank you for writing a review — we value your feedback.

November 22, 2023

Angelo S was super patient and very helpful. He is one of the best customer service reps I have encountered and helped me solve a few problems

Earth Elixir
United States
3 months using the app
Yotpo replied November 28, 2023

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

June 30, 2021

Yotpo customer service is just great to solve your problems instantly. Great app when put altogether.

Divine Harvest
India
3 months using the app
July 2, 2021

Yarden was really helpful and patient with helping with the installation of the theme review widgets. I really like YotPo features and 100% recommend it.

Alluxfit
United States
3 months using the app
February 3, 2022

Great app for user reviews to lead your business! Highly recommend. Extremely flexible to use with great user interface.

WOW TEA USA
Bulgaria
3 months using the app
December 14, 2014

Awesome App! and Awesome team of customer support. I received immediate support within 30mins after I sent my request. Highly rated.

Beautius
Hong Kong SAR
3 months using the app