Reviews (7,070)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

August 23, 2022

It's a good and functional app. The review function can be introduced easily. Help was also kind and quick.

kunieda
Japan
3 months using the app
February 4, 2018

The best review app for shopify!

Aaxma
United States
3 months using the app
May 6, 2022

I have tried other platforms and returned to Yotpo. I love the look and feel of the app for my Shopify store, and the affordability (free option) for small businesses before they begin to scale. Love It and recommend!

Stas Uncensored LLC
United States
3 months using the app
July 28, 2022

Chat support works very well. Doner was very helpful and attentive to solve an installation issue. Thanks

Nutybite
Canada
3 months using the app
March 15, 2019

I used this app for Customer reviews, really helpful for our new store. Super good and fast customer service!

OW INTIMATES | OW SWIM
United States
3 months using the app
July 22, 2021

Quick to respond to questions via their chat support. Looking forward to using Yotpo as I continue to grow.

Una Notte
United States
3 months using the app
Edited May 25, 2020

The support team have been fantastic. Approachable and ready to help. Yotpo has been a fantastic addition and we will be looking to upgrade. Thank you :)

Deja Vu Scents
United Kingdom
3 months using the app
November 26, 2021

I contacted the support team for help and Eunice was a huge help, assisting me with any issue I had!

Ultra Recovery
United Kingdom
3 months using the app
January 26, 2018

Great app to help my priceless passages store to build more trust to my customers.

Soulful Summitz
United States
3 months using the app
February 23, 2024

Thank you to Doner who helped me very quickly and easily

Nadré Beauty by Sadem
France
3 months using the app
Yotpo replied March 7, 2024

Thanks for your feedback, we really appreciate it.